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Patients commend the quality of care, particularly in the pediatric ward, praising the staff's accommodating, warm, and prompt service. The facility is neat, and the waiting times, though occasionally long, are offset by thorough attention from personnel. Improvements could be made in maintaining consistent standards across all departments, ensuring all patients experience the high-quality care highlighted by many.
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The hospital is neat. Service is okay.
Worst experience ever .been in pain in the trauma unit for over 2 hours waiting for a dr to see me and confirm the gp’s diagnosis of appendicitis which I’ve been told is extremely serious, so I can be admitted,and there’s only one on duty who hasn’t even looked in my direction even though I’ve asked for her so many times and she’s chilling at the nurses station.
Waiting times can be a bit frustrating, but when you are seen to the quality of care is exceptional
Pathetic service from nurses. My dad is 77 and underwent hip replacement. He also has other ailments which is slowing the healing process. He is unable to do things for himself. Many times we come there during visiting hours and find him slumped on the bed, with his knees raised, or head on the rails. Nurses do not even go check on their patients. He is not eating solids, so they feed him yogurt and custard every day. How is a patient suppose to heal and get better with these foods?? At least give him nutritional foods such as soups. This is highly unacceptable. The hospital board should now get involved. We are paying so much for quality service, yet the hospitals service and standards are so low. This is just pathetic. I need feedback ASAP!! We will not let this slide through the cracks.
Service was good and the people attended to us immediately
