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Patient feedback highlights the health facility as in critical need of improvement in engagement and respect toward patients. A few patients did experience excellent services; for instance, some found the nursing and radiography teams approachable and helpful during late hours and complex procedures. To elevate the overall patient experience, enhancing staff training on patient care and increasing responsiveness could be significant steps forward.
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Very bad service.. I waited 7 hours in order to get medical care.. I got there at 9:58 and I left at 18:14.. Every corner staff are having meetings laughing. It’s a very frustrating Clinic ever. It doesn’t have a proper system of work.
I can’t believe that what people say about these public facilities is actually true, I went there wearing my ordinary clothes and a bonet coz I’ve been asleep and not feeling well, no lies the securities are kind but people in the reception are not, she looked at me like there’s something wrong or I disgust her, and had the nerve to ask why I’m wearing a bonet, luckily I wasn’t feeling well so I didn’t answer, coz honestly I was gonna go live on IG since I’m a reviewer and show the country how public facilities are.,so I just left the place coz I was soo annoyed this was my first and last time I go to a public clinic/ hospital.
