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The facility occasionally demonstrates commendable service, as seen in instances of friendly and speedy help from specific staff like a nurse and a radiographer. There is a clear opportunity for the facility to enhance the overall patient experience by improving wait times and staff responsiveness, fostering an atmosphere of respect and care typically expected in healthcare settings. This would align the facility with its moments of excellence and address consistency in patient care.
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The worst clinic in Tembisa, the administration stuff is very much useless. The manager has poor communication skills. I arrived at 12:05 and the time is 16:30 and still no help.
This used to be such a great clinic but now🗑️🗑️… Been here since 15:00 it’s 17:00 now. Little to no assistance. What’s worse is that it isn’t even full legit 20 people here and we’ve beeeeeeeeennn here. They see two patients then shift change😂💔… This dude has been walking around with a drip looking like actual death and they aren’t moved… This is the tax being deducted from my salary 💔
It’s 14:38 and we been here with a 9monthe baby since 9:30 am, what a poor service. This people have no sense of urgency and they just say they are short staffed.
