Esangweni Clinic

Service ID : 48291
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Care Reflections

Patient feedback highlights the health facility as in critical need of improvement in engagement and respect toward patients. A few patients did experience excellent services; for instance, some found the nursing and radiography teams approachable and helpful during late hours and complex procedures. To elevate the overall patient experience, enhancing staff training on patient care and increasing responsiveness could be significant steps forward.

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What People Are Saying

1.9
1.9 out of 5 stars (based on 30 reviews)

Nkosazane Mathebula's Review

July 2, 2024

Does it offer abortion service

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Nkosazane M
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James Tebele's Review

May 14, 2024

I can definitely relate to the denial of service that other readers have experienced at this clinic. Some months ago I went to seek assistance at around 19:00 and was subjected to the very same lack of service. What was worse there was a mother who had brought in an infant who was having a non-stop cough, clearly in need of urgent help, and they were ignored. When I realised that the queue ahead of me was not moving at all I gave up and left at 23:00.

This past Saturday I had a severe flu infection and in spite of my previous experience I decided to visit. I arrived at 10:30. By the time I managed to reach the reception desk it was 13:00. After that we were shuffled from one area to another. Eventually, seeing no progress by 15:30. I decided to leave.

My thoughts as what is really going on? I think these people simply report to work to submit timesheets while infact they have no intention of doing any work. They seem to be on a go-slow action and there appears to be no management oversight. I’m inclined to believe this lack of service is actually the norm and not a once off occurrence. I feel sorry for the ordinary people of tembisa. I think people should seriously reconsider their voting choices in the coming elections. Any party that is likely to protect the slacking employees at that clinic should be given a red ticket.

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James T
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Sikhathele Ntini's Review

May 7, 2024

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Sikhathele N
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Siphosethu Pemba's Review

April 25, 2024

I was referred to their X-ray department and I was surprised by the wonderful speedy services by a Radiographer by the name of Letshego. Keep it up.

Avatar for Siphosethu P
Siphosethu P
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Tendani phiri's Review

April 3, 2024

I’ve been here since 3pm and still no help. An incident happened to my daughter. She’s young and she’s going through pain but these nurses care less . Very disappointed ☹️

Avatar for Tendani P
Tendani P
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