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Patients commend this health facility for exemplary professionalism and excellent service, especially highlighted in the orthopedic, maternity, and pediatric wards where staff show genuine care and attentiveness. The facility could further enhance its patient experience by improving wait times and communication in the emergency and medical wards.
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All the staff are ao caring and wonderful. Casualty works very hard and as fast as they can.
5 hours waiting at the emergency centre and still not seen by a doctor. Nurse says there is only 1 doctor on duty. Netcare happy to charge rip off fees but not able to provide a reasonable level of service.
Awful service at the so-called “24 Hour Accident & Emergency”. They ought to make it clear that you could be waiting 24 hours to be seen. My 81 year old mother is still waiting for suturing after 3 hours. ER Consulting, a separate private firm running the “emergency” facility out to be replaced.
