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Service ID:44514
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Service Facility Name: Life Wilgeheuwel Hospital
Address: Amplifier St, Radiokop, Roodepoort, 1724, South Africa
Service ID: 44514
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This summary is generated from recent comments submitted by users of this facility and compiled using artificial intelligence. While we strive for accuracy, occasional errors or omissions may occur. The content does not represent the views or opinions of this website, its affiliated organizations, or sponsors. This summary provides a general overview of reviews and ratings, but it is the responsibility of the service provider to review each comment individually and take appropriate action.
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Every touchpoint I have had with this hospital this year has been poor.
1. Waiting in emergency waiting room while my father , with a severe heart condition, is having chest pains and shortness of breath.
2. booked in for a procedure, no pillow – had to ask a few times. Bed did not work and could not be raised at the head.
3. Waiting for hours with no explanation.
This is an extremely expensive facility – this service is completely unacceptable! We may as well go to a government hospital
Super unimpressed!
This behaviour is apparently endorsed if the patronizing tone of one Michael (seems to monitor such matters) is anything to go by. Nasty. No solution proffered just a suggestion that I misremembered the entire event.
Whaddyathink?
The (automated) original response below:
“Thank you for alerting us about your experience. We assure you that this is not the standard of service and care that we strive to provide to our patients. For this, we do apologise.
We would appreciate the opportunity to contact you. Please send your contact details by following this link, https://life60.goreview.co.za/goreview-crm?revid=SgeAgFXj so that your feedback can be addressed directly by the appropriate person.
We do hope to turn this around for you.
Many thanks,
Life Healthcare”
Casualty admission 5th July.
A “doctor” Anderson elected to harangue, harass and bully this patient in the wake of a cardiac event for details of previous treatment/s despite REPEATED appeals to desist until I felt more aware of my surroundings. This culminated in me fleeing the hospital in a panic (refusing treatment) to the peace and quiet of my home. Additionally, the young professional insisted upon addressing me as “darling” and refused point blank to desist with the patronising attitude.
I left prematurely and am still extremely unwell but unwilling to return to this place.
It is hardly the job of a “physician” and I believe, mightily inappropriate to make an already distressed patient feel worse.
Service in the maternity ward is truly amazing. All my needs were met and they are always around to help.
Friendly staff makes a world of difference.
Love quick info
