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Service ID:44514
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Service Facility Name: Life Wilgeheuwel Hospital
Address: Amplifier St, Radiokop, Roodepoort, 1724, South Africa
Service ID: 44514
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This summary is generated from recent comments submitted by users of this facility and compiled using artificial intelligence. While we strive for accuracy, occasional errors or omissions may occur. The content does not represent the views or opinions of this website, its affiliated organizations, or sponsors. This summary provides a general overview of reviews and ratings, but it is the responsibility of the service provider to review each comment individually and take appropriate action.
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Very rude person answering casualty phone calls, zero interest in helping
Variable service levels, sometimes great and the next day completely unsatisfactory in A&E leaving an 87 year old sitting without attention for an hour before we just left. They “lost” a patient and no follow up to try and establish where they went? Front desk is pathetic.
I was admitted to hospital Wednesday after two and a half weeks of suffering with chronic back and leg pain down my leg. The service, professionalism, kindness and concern and attention to detail was evident from admissions to being discharged this morning. Admission process was easy. All the nursing staff, theatre staff, catering and cleaning staff and porters were attentive, friendly, efficient, empathetic and phenomenal in every way. I felt so taken care of and just want to say thank you to all those in Neurology/ Orthopedics Ward 7. The most incredible doctors took care of me – Dr Lebo Modikeng my neurosurgeon; Dr G Neuhoff the chronic pain specialist and BRH Physiotherapy were exceptional!
One star for disgusting service when you phone to book an appointment at radiology.
I waited 14 minutes, listening to someone telling me that my call is important..REALLY????
And that they are aware that I’m on the line….REALLY????
No indication of when my call will actually be answered.
This is not good enough and I will not be going back to this hospital.
Received an email regarding a refund due from a procedure i had at the hospital. I’ve replied to said email and sent two follow up emails and not receiving any feedback regarding the authenticity of the email. Completely unprofessional! EDIT: amazing how you can reply to my Google review but STILL no replies to emails. Now you want me to give you my personal contact details again…. Just reply to the email you sent.
