La Lucia Clinic

Service ID : 53115
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Care Reflections

This health facility receives commendation when it comes to the friendliness and helpfulness of certain staff members, notably during vaccination services, as highlighted by patients who experienced exceptional care. Attention could be beneficially directed towards improving staff-patient interactions more consistently across all service areas to enhance the overall patient experience.

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AI Generated Summary of Recommendations

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What People Are Saying

2.4
2.4 out of 5 stars (based on 30 reviews)

Ken Rosendal's Review

July 8, 2022

A very well managed health conscious medical facility with professional clinical friendly and most helpful sisters to assist you with health related care and medication Kenneth Rosendal Clinic Patient.

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Ken R
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terri harris's Review

June 3, 2022

I am so impressed with this clinic the warm friendly staff. So much of love care and time. Got my sons 6 month vaccine and 3 months family planning. The 2 nurses today on duty you were nothing but amazing

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terri H
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Elaine Smit's Review

May 3, 2022

Hi. Phoned sister Gumene today to enquire about vaccination. She was super friendly and helpful. I commend her for great customer service 👏👏👏

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Elaine S
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Paul Tandy's Review

February 23, 2022

Daughter went for her vaccination today. Staff were super friendly and very helpful. Was concerned about all the negative reviews but my experience was the complete opposite and would highly recommend the clinic.

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Paul T
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Jodie Lawrence's Review

December 6, 2021

Terribly rude staff… Tried going for a test for COVID and got turned away as the nurse shouted at me as I “shoudn’t be in there” after being told by the security guard to go through (he didn’t even speak to me he just waved his hand dismissely). Nurse told me at 13:30 that they weren’t doing any more covid tests for the day and I should come back in the morning. Really unwelcoming staff and why are they closing for the day when it clearly says the clinic closes at 16:00? Especially when there is a pandemic. Really bad.

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Jodie L
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