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Patient reviews highlight the professionalism and friendliness of the health facility's staff, from nurses and doctors to administrative personnel. The facility is praised for swift emergency responses, clean environments, and thorough care. To enhance patient experience, improving waiting times and communication regarding patient treatment could be beneficial.
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Mediclinic I received the worst service ever. The midwives there made my life miserable as a first time mom, even now am still waiting for a call from management about case. The midwives were so racist in such a way that i almost requested to Leave immediately after giving birth. Not a good experience for a first time mom. Because there isn’t competition doesn’t mean you have to treat people like trash!
Realy bad admin service.
Never informed my daughter who is a school student that medi clinic is not part of Discovery Delta admitted her and called me after two months with a R9000 bill
I received the utmost care yesterday evening at the Emergency department. The receptionist was quick to assist me with opening a file. The friendly radiographer who insisted on waiting to take my chest x-ray, even though her shift was finished. Despite having a high case load and being short staffed, Dr Suzaki and Sr Maloney treated me swiftly. I am grateful that they were the ones on duty yesterday evening! Thank you goes a long way. Put yourself in their shoes just for a moment and remember the sacrifices they make to serve our community. Ngiyabonga Udokotela! Baie dankie Suster!
