Pretoria West Hospital

Service ID : 44965
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Care Reflections

Patients express genuine appreciation for the compassionate and professional care provided by the nurses and doctors at the facility, especially in the maternity ward. Notably, positive experiences include thorough communication and excellent patient support. Enhancing telephone response systems and improving some frontline staff interactions could further elevate patient satisfaction levels.

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What People Are Saying

2.8
2.8 out of 5 stars (based on 30 reviews)

Marlien De Ridder's Review

May 12, 2024

Good morning. Last night we took our granddaughter to hosp. The is the most cruel staff. They are rude and treat people like dogs. The dokter said the mother can stay for the night with her child. But the nurses wouldn’t let her stay. Go home and come tomorrow morning at six. Now that tell her no come at 8. The child is 2 years. But another mother with a 5 year child could stay lastnigh wirh the child.

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Marlien R
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Matlhogonolo Witskaap's Review

May 6, 2024

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Matlhogonolo W
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Felicity Mahlangu's Review

May 1, 2024

The service is very very poor. Waited for 8 hours to be assisted. I would never recommend it!

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Felicity M
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Oluthando Nqobi's Review

April 26, 2024

Poor service, you wait for 4 hours for only a file, patients being left unattended

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Oluthando N
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IamTDK's Review

April 19, 2024

Gave birth there. I had an emergency c section. It’s malpractice that they cut me before they could test if the anaesthetic worked. I felt that cut.

Recovery was a nightmare. I stayed at the hospital for almost a week. The bathrooms were not cleaned, bedsheets not changed.

Most nurses rude and harsh. Specifically one called Slolo. She is rude to other nurses as well. I was pricked for drip more than 10 times, my arm got swollen and no one helped me as my wrist got swollen, only got help the next shift nurses clocked in in the morning

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IamTDK
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