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Patients generally appreciate the quality service and dedicated staff at this health facility. Highlighted strengths include a good environment and staff helpfulness. To further enhance patient experience, refining communication practices and addressing wait times could prove beneficial, ensuring all patients feel valued and efficiently served.
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I woke up surrounded by 5 doctors trying to get a vein inorder to give me a drip of blood…. They struggled until they found one on my wrist… I had 2.0 of blood and had seizures… All of this was caused by a headache which led to manangitis.. I was told i was transferred from Seshego hospital since i was in a very critical condition…. I was also vomiting non stop…. The doctors were very nice but i cannot say the same about the nurses…. One of the nurses at night injured my hand…. I was in pain as the drip was painful and i tried telling the Nurse that im pain but she avoided me for over an hour max… I continued calling her and she got frustrated and threw my drip hand against the wall and rubbed it with a hand wash soap so the next morning my hand was swollen…also the showers had cold water… But besides that i got healed and got well taken care of…. The food was nice and im now alive and back at life..
Since 12h38 they tooked my bp.an i was placed at wrong area to wait for Dr without not even opening a file,until certain nurse came back lunch after 1hour sitting at wrong its when she directed me to open a file,a progress report was written at 14h47 an now its 16h14 im still waiting for a Dr to attend me.where almost 6 people complaining about being serviced. The service it’s poor
