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Service ID:45102
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Service Facility Name: Meldene Medical Centre
Address: 28 4th Ave, Melville, Johannesburg, 2000, South Africa
Service ID: 45102
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The one star is for the amazing doctors(they are very good). The lack of additional stars is for the unprofessional accounting team. Here is the reason why….
My mother received a call today demanding payment for a bill that she had no idea about and did not receive notice about… Apparently for around R200 for an appointment over six months ago. She is the type to settle all bills prior to leaving the doctors room and was told she had no additional payment, as the medical aid has paid. Now she receives this ridiculous phone call demanding payment, with no statement ever received. After a lot of fighting she only received the statement today, which should have been given immediately after the appointment. Why only six months later? This is so unprofessional and underhanded. From now on statements should be given immediately at the end of a consult. This practice is not the first time to happend with the statement. It is absolutely disgusting.
Good, professional, friendly medical team. Easy to book appointments online. Reception staff ok. Nice, clean facility. Would definitely recommend. In fact, I drive there all the way from the south of Johannesburg.
Superior Services!! On my last visit I had a lung infection, my Dr , Dr Fick put me on a drip and I was hundreds in a few hours!!!
The doctors are ok, the admin a total and utter clown show! Lack of skill is carefully hidden behind bad and patronising attitude. The cherry was being charged almost R 135 for a script to replace a medication. Talk of rip-offs in the ‘health-care’ sector!
