Alberton North Clinic

Service ID : 45352
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Care Reflections

Patients have expressed dissatisfaction with long waiting times and staff attitudes at the facility, suggesting room for improvement in efficiency and customer service. Although there are notable concerns, some reviews highlight positive interactions with specific staff members who provide professional and caring service. Efforts to consistently extend such commendable service across all areas could enhance patient experiences significantly.

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AI Generated Summary of Recommendations

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What People Are Saying

2.3
2.3 out of 5 stars (based on 30 reviews)

Helga Ferreira's Review

June 17, 2022

HORRIBLE & CRUEL SERVICE!!! the Midwife has unacceptable bad attitude, screaming & shouting at pregnant patients as if they are kids in primary school & refusing to help them because of petty things, THIS BEHAVIOUR IS UNACCEPTABLE. You don’t treat people like that especially patients, you must have love and compassion for patients. I seriously don’t know who she thinks she is, be a midwife and just do your job!!! This woman needs to be put in her place and reported to the higher department because I am pretty sure they don’t know how bad she treats patients. If she was working under me I would fire her a long time ago!! This clinic just left a bitter taste in my mouth -Pathetic I’ve never seen anything like this before

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Helga F
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Ntombifuthi Thulare's Review

May 17, 2022

I have been here since 7 in the morning only 5 people have been called in. Sitting outside in the cold. Worst service ever.

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Ntombifuthi T
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Thamzi Thamsi's Review

April 22, 2022

The head nurse is rude.

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Thamzi T
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Ashraff Khalik's Review

April 11, 2022

It was okay the last time I visited. I had to be there at 05:45 in the morning to be infront

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Ashraff K
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Momo Molwantoa's Review

March 24, 2022

The most pathetic place one can go to. The staff there is not helpful. You ask questions they give wrong information, they put you in the wrong que and then you are sent to another que, and then they argue amongst themselves about the wrong information the other staff member gave…it’s just bunch of nonsense that place. I wonder if anyone can ever say they receive/d proper medical attention there. Very disappointing!!!

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Momo M
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