Busamed Gateway Private Hospital

If I could give a 0 I would ,they dont even deserve a 1 star, absolutely the WORST hospital I have ever had to deal with from reception, tonthe wards ,nurses and admin staff ,the definition of incompetent!!!! Will NEVER set foot in the hospital ever again!!!!!

Have had four surgeries here, one major surgery, best nursing and overall service. Food also as per dietary requirements. Excellent hospital.

My grandfather was admitted here and not once did the staff contact any of the family members to give them an update, every time my dad tried to phone the doctors to get information they just ignored him. The nurses never checked up on him and were extremely rude. When my grandfather died they phoned my dad and told him he should collect the dead body immediately, my dad told them we leave 6 hours away but would be there early the next morning to sort everything out. The staff refused this proposal saying they had no where to store the body. They insisted the body needed to be removed immediately.

My wife has been to this hospital twice now and the wards are absolutely shocking. They admit you, and then forget about you. She was admitted with viral pneumonia, but 24hrs later, no drips for the issue… pain meds are not allowed unless from the doctor. The doctor only saw her about 18hrs after being admitted…. shocking, we will definitely not be using them again if we need any kind of stay in the wards. The ward nurses are simply useless, they don’t care. Very sad, made my sick wife really suffer for no reason. Not happy.

A very well run hospital which is home to many top class doctors and surgeons.