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Patients often praise the friendly and helpful service provided by this pharmacy's staff. Many appreciate the personal attention and willingness to order unavailable items, highlighting the attentive and inclusive service culture. While most experiences have been positive, there may be opportunities to enhance communication and service consistency during busier hours to ensure all customers feel equally valued.
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Moved to this Pharmacy 2 years ago after many years at Dischem. Sorry I did not make the move years ago. A pleasure to be served quickly by friendly staff.
Rude, self inflated and judgemental management.
I asked for a flu vax in Dec and told, loudly, he “doesnt give it just so you can get your Discovery points”
Check your facts : Discovery only gives points March to Sept for a flu vax.
I will rather support Dischem moving forward.
Some of the staff is friendly but management is bad; they cannot help you when experiencing issues with their products. I wouldn’t recommend buying from them better stick with Dischem.
Always welcoming
I frequent this pharmacy quite often, and overall its a pleasant experience. I have however previous noticed a white guy (Georgio??) That seems to deal with telehonic clients where he did the same thing.. I was having a discussion with one of the over the counter assistants, when this guy walks over, telephone in hand, interrupts me communicating mid sentence to speak to the assitant. I stood back and allowed him to finish after which he walked away. The counter assitant and I resumed our conversation, only for hom to walk over and simply talk over out conversation again. You my dear boy, have NO MANNERS, and will cause me to shop elsewhere.
