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Patients appreciate the friendliness and professionalism at the hospital, praising staff members from admissions to medical personnel. The facility maintains cleanliness, and many find the care quality commendable. Some reviews suggest a need for improved communication and reduced waiting times to further enhance patient comfort and satisfaction.
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This hospital is always crowded especially on the OPD side and the pharmacy. You have to bring your lunch and be prepared to wait.
No service at emergency room, waiting at the door to get in but no one opens, no receptionist, only 1 doctor and no one informs you of what is happening with the patient as no one is allowed in the room with the patient you sit and wait and wonder … I could have driven to Middelburg Hospital and got helped faster .Worst ER hospital service
Service is average
So last Tuesday I landed up Ermelo Hospital Emergency for the first time ever. Alone and not sure what to expect I was pleasantly supprised. Opened a file at Admissions the guy was friendly and jokey…took all of 10 minutes. The Sister was fantastic. (Wish I had gotten both their names). Dr Meyer was on duty and was amazing. I’ve had to go back twice so far for injections and although the hospital is pretty busy during the week it’s not a big deal to wait and so far I’ve found the staff friendly. I’ve only experienced one grumpy person and I just smiled and walked away. You’ll always get that one ‘special’ person that just can’t help themselves. 🤭
