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Patients appreciate the friendly and professional staff at this health facility, highlighting quick and caring service, particularly in urgent situations. The facility environment is clean, enhancing the patient experience. For improvements, consider more proactive communications during shifts and ensuring all patient needs are consistently met, particularly during busy times.
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Great service, from the cleaners to the nurses.
My child got admitted on the 23rd December 2021. The staff was professional and quick to provide the needed assistance. We waited less than 5 minutes to get help at the casualty ward.
The children’s ward was very clean and decorated with Christmas lights and they played soothing Christmas carols. The sleeper couch in my son’s ward was comfortable and we got provided with enough linen for us to feel warm and comfy.
The Christmas menu was thoughtful and “Christmassy” including smoked gammon, roasted chicken etc.
Overall a pleasant experience and the standard is top notch as expected for any hospital under the Mediclinic group.
Apparently only of colour children my visit there parents and siblings not white children.
They are responsible and caring
Nurses and very friendly and professional, the hospital is clean, however the security guards are annoying and rude.
