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Patients appreciate the cleanliness of the hospital and acknowledge the proficiency of doctors and some exceptional staff members like Tamzin, who go above and beyond in their duties. Enhancements in cafeteria services and communication responsiveness, such as answering calls, could augment the patient experience further.
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This is hospital fails to follow medical aid procedures which results in endless frustrations with the medical aid! Even after I inquired with the medical aid and explained to the Dr,he still did not follow the procedure. This is stressful and frustrating,I am truly disappointed with them!
The waiting period at Life Fourways Trauma and Emergency Unit is outright outrageous. I spent a total of 6 and a half hours on a relatively quite afternoon to see a doctor and get a drip. It’s been two days and I am still waiting for my test results.
When I called about it, the call operator said that there is still a number of patients that the doctor needs to call from two days ago.
What’s more is that when I asked for a doctor’s note, I was told that I must come in for a second consultation. This is ludicrous.
Tamzin in the emergency rooms is an absolute superstar. Stayed two hours after her shift to help with patients. Full of energy and an utmost professional in every aspect!
I hope fourways life sees this and values Tamzin like the asset she is your establishment!
Very Poor service
Pls improve, you don’t value the patients
Your landline is ringing continuously with no response!
It’s a clean hospital with good doctors. Unfortunately the cafeteria and food was not a great experience for my stay there.