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Patients praise this health facility for its cleanliness and the professionalism of certain staff members, particularly those in the emergency room who go above and beyond in patient care. However, there are suggestions that improving response times and communication could enhance the overall patient experience, underscoring the need for continuous improvement in service quality.
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I am not a fan of hospitals, but this one really made me feel at home. The only negative was the person at admissions who needs to improve on their customer service and paying more focus and attention on the person being admitted that can for some be a bit nerve racking
Service was great until I was left with drip on and after I shouted sitting with a finished drip to be told they are waiting for results from the lab as I might need another drip so that I wouldn’t need to reinstate the drip from scratch. Fine. I waited for my results after I was told were going to be sent to me with no help from the phone when i troed calling the hospital. I had to come all the way to the hospital to collect my results. I am going there again today I’ll see how it goes.
Most amazing Emergency department! I was treated by an amazing doctor and nurse.
