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Patients commend the pediatric and emergency wards at this health facility for their professional and compassionate care. Staff, particularly in pediatrics, are praised for their excellent service and attentiveness. To enhance patient experience, streamlining administrative processes and reducing waiting times could be beneficial.
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I am very satisfied with this hospital. From the helpful guard at the entrence, admissions, the doctors, the theater staff, the sisters and nurses, the physiotherapist, the cleaners. They all are friendly and very helpful. Professional. The rooms and hospital are clean. I was in a room with a beautiful view over the sea. I would have give them 5/5, but the catering needs to upgrade a bit. The tea trolly was not always on the same time and sometimes it did not show up. Sometimes the person who brings the food, does not come to fetch the dishes afterwards and the nurses have to take it away.
We brought and older gentalmen (89) from Stillbay old age home for operation.
He was told to be at the hospital at 7AM.
He was up at 4AM and we drove through at 5AM to be in time.
We arrived at 6:30AM to sign him in at reception. 3.5 Hours later we are still sitting waiting for them to find a bed for him.
This is disgraceful. How do you treat older people?
