Privacy Policy

Privacy Policy for DIMA Link

Welcome to DIMA Health, a pioneering platform dedicated to improving maternal health in underserved communities through innovative solutions and community empowerment. Our mission is to provide vital health information, real-time support, and AI-driven insights to expecting mothers, healthcare providers, and community health workers, ensuring every mother receives the care and support she needs for a healthy pregnancy and beyond. We value your privacy and are committed to protecting your personal information. Our Privacy Policy details how we collect, use, disclose, and safeguard your information, maintaining the highest standards of privacy and security to ensure your trust and confidence in our platform.
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1. Information We Collect

1.1  Personal Information When you use DIMA Link, we may collect personal information that can identify you, such as your name, email address, phone number, and location.

1.2  Health Information We may collect health-related information that you provide, such as medical history, pregnancy status, and health conditions. This information is used to provide personalized health resources and support.

1.3  Usage Data We collect information about how you use our app, including the features you use, the actions you take, and the time, frequency, and duration of your activities.

1.4  Device Information We collect information about the device you use to access our app, including hardware model, operating system and version, unique device identifiers, and mobile network information.

2. How We Use Your Information

2.1  To Provide and Improve Our Services We use your information to operate, maintain, and improve our app and services, including providing personalized health resources and support.

2.2  To Communicate with You We use your information to communicate with you, respond to your inquiries, provide customer support, and send you updates and promotional materials.

2.3  To Ensure Safety and Security We use your information to enhance the safety and security of our app, prevent fraud, and protect your information.

2.4  To Comply with Legal Obligations We may use your information to comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

3.1  With Your Consent We may share your information with third parties if you have given us your consent to do so.

3.2  With Service Providers We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.

3.3  For Legal Reasons We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes, protect the rights and property of DIMA Link, and ensure the safety of our users.

4. Data Security

We use appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure.

5. Your Rights

5.1  Access and Correction You have the right to access and update your personal information at any time by logging into your account or contacting us.

5.2  Data Deletion You can request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information unless we are required to retain it for legal reasons.

5.3  Opt-Out You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us.

6. Children's Privacy

DIMA Link is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

8. Trading Obligation

DIMA Link is operated by Peniel Consult (PTY) Ltd., a registered legal entity in South Africa. We assure all users that this ownership does not compromise or affect the privacy and security of their personal data. Peniel Consult (PTY) Ltd. adheres to strict data protection regulations and is committed to maintaining the highest standards of confidentiality and privacy for all users of DIMA Link.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
By using DIMA Link, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.