Impact of the COVID-19 pandemic and response on the utilisation of health services in public facilities during the first wave in Kinshasa, the Democratic Republic of the Congo

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Study Justification:
The study aimed to evaluate the impact of the COVID-19 pandemic on the utilization of health services in public facilities during the first wave in Kinshasa, the Democratic Republic of the Congo. This was important because health service utilization can decline during outbreaks, and it was predicted that low and middle-income countries would be particularly affected during the COVID-19 pandemic. Understanding the impact of the pandemic on health service utilization is crucial for informing public health responses and ensuring that essential health services are maintained.
Highlights:
1. Health service use dropped rapidly following the start of the pandemic, ranging from a 16% decline for visits for hypertension to a 39% decline for visits for diabetes.
2. The reductions in health service utilization were highly concentrated in the Gombe health zone, where there was an 81% decline in outpatient visits.
3. After the lockdown was lifted, there was a rebound in the level of health service use, but it remained lower than pre-pandemic levels.
4. Maternal health services and vaccinations were not significantly affected overall.
5. Hospitals were more affected than health centers.
6. The study provides valuable insights into the impact of the pandemic on health service utilization in Kinshasa, particularly in the Gombe health zone.
Recommendations:
1. Strengthen public health measures and communication strategies to ensure that individuals feel safe and confident in seeking healthcare services during the pandemic.
2. Implement targeted interventions to address the specific areas of health service utilization that were most affected, such as outpatient visits for chronic diseases.
3. Allocate resources and support to hospitals, which were more affected than health centers, to ensure that they can continue to provide essential services.
4. Monitor and evaluate the ongoing impact of the pandemic on health service utilization to inform future responses and interventions.
Key Role Players:
1. Ministry of Health: Responsible for coordinating and implementing public health measures and interventions.
2. District Health Offices: Responsible for collecting and reporting health service utilization data.
3. Health Facilities: Provide health services and play a crucial role in implementing interventions to address the impact of the pandemic.
4. Community Health Workers: Engage with communities and provide information and support to encourage health service utilization.
5. Non-Governmental Organizations: Provide additional support and resources to strengthen health systems and address the impact of the pandemic.
Cost Items for Planning Recommendations:
1. Public Health Measures: Budget for implementing and enforcing measures such as lockdowns, travel restrictions, and communication campaigns.
2. Health Facility Support: Allocate resources to hospitals and health centers to ensure they have the necessary equipment, supplies, and staffing to provide essential services.
3. Training and Capacity Building: Invest in training programs for healthcare workers to enhance their skills and knowledge in managing health services during the pandemic.
4. Monitoring and Evaluation: Allocate funds for data collection, analysis, and reporting to monitor the impact of interventions and assess the effectiveness of the response.
5. Community Engagement: Budget for community outreach programs, including the recruitment and training of community health workers, to promote health service utilization and address any barriers or misconceptions.
Please note that the cost items provided are general categories and would need to be further detailed and tailored to the specific context and needs of Kinshasa, the Democratic Republic of the Congo.

The strength of evidence for this abstract is 8 out of 10.
The evidence in the abstract is strong, as it presents a comprehensive study design and methodology, including the use of interrupted time series analysis and mixed effects regression models. The study also provides detailed results on the impact of the COVID-19 pandemic on various health service indicators in Kinshasa. However, to improve the evidence, the abstract could include more information on the sample size and characteristics of the health facilities included in the study, as well as the limitations and potential biases of the analysis.

Introduction Health service use among the public can decline during outbreaks and had been predicted among low and middle-income countries during the COVID-19 pandemic. In March 2020, the government of the Democratic Republic of the Congo (DRC) started implementing public health measures across Kinshasa, including strict lockdown measures in the Gombe health zone. Methods Using monthly time series data from the DRC Health Management Information System (January 2018 to December 2020) and interrupted time series with mixed effects segmented Poisson regression models, we evaluated the impact of the pandemic on the use of essential health services (outpatient visits, maternal health, vaccinations, visits for common infectious diseases and non-communicable diseases) during the first wave of the pandemic in Kinshasa. Analyses were stratified by age, sex, health facility and lockdown policy (ie, Gombe vs other health zones). Results Health service use dropped rapidly following the start of the pandemic and ranged from 16% for visits for hypertension to 39% for visits for diabetes. However, reductions were highly concentrated in Gombe (81% decline in outpatient visits) relative to other health zones. When the lockdown was lifted, total visits and visits for infectious diseases and non-communicable diseases increased approximately twofold. Hospitals were more affected than health centres. Overall, the use of maternal health services and vaccinations was not significantly affected. Conclusion The COVID-19 pandemic resulted in important reductions in health service utilisation in Kinshasa, particularly Gombe. Lifting of lockdown led to a rebound in the level of health service use but it remained lower than prepandemic levels.

With a population of over 14 million, Kinshasa is one of the largest and most densely populated cities in Africa. The DRC health system is organised into health zones, which are further disaggregated into health areas. Each health zone should have at least one hospital, while each health area should have at least one health centre. Currently, Kinshasa has 851 health centres and 121 hospitals—some of which were designated COVID-19 treatment centres (figure 1). The city is subdivided into 24 communes, or municipalities, including Gombe, which is one of the more central and affluent communes. Gombe is a mixed residential and business district. It is also the home to many national and provincial government buildings as well as the Kinshasa Provincial Hospital. There is also an active private sector, which plays an important complementary role in delivering health services.31 A map of Kinshasa with health zones outlined and showing eight health facilities, initially identified as centres for COVID-19 case treatment and hospitalisation (March to April 2020). The map only shows 33 health zones—two health zones (Maluku I and Maluku II) are not shown to optimise visibility. Gombe is highlighted in green. The first case of COVID-19 in the DRC was identified on 10 March 2020.32 The government immediately introduced an outbreak management and control plan including a series of public health measures aimed at reducing transmission of the virus including the closure of bars, restaurants and schools a few days later which was subsequently followed by a declaration of a state of emergency, closing of international borders and restricting travel in and out of Kinshasa on 24 March 2020. On 6 April 2020, the commune of Gombe, at the time known as the epicentre of the epidemic, was locked down, which closed stores and restricted all non-essential travel in and out of the commune and limited all movement within the commune to essential travel only. Health facilities and pharmacies remained open during this period and health-related travel was exempted from the lockdown (including for non-residents who were still allowed to enter Gombe to access health services); however, there was no public transportation or taxis available within the commune. Free movement of transportation was allowed in other parts of Kinshasa. The lockdown was partially lifted on 22 April, allowing residents to purchase food and other essentials, but remained in place until 29 June. There was no lockdown outside of the Gombe health zone. Figure 2 provides an overview of the confirmed cases of COVID-19 in Kinshasa and other DRC provinces. Monthly reported confirmed COVID-19 cases in Kinshasa and other Democratic Republic of the Congo (DRC) provinces. We used monthly time series data on service utilisation from the DRC Health Management Information System (HMIS), an electronic data collection system based on the District Health Information System 2 (DHIS2) platform.33 Specifically, we extracted data covering the pre-COVID-19 period (January 2018 to February 2020) and the COVID-19 period (March to December 2020). These data are input from health facilities’ monthly health service use reports at district health offices. Considerable efforts have been made to improve the quality of HMIS data in DRC, including continual quality assessment activities at both the health zone and facility levels and incentives for report submission and completion.33 The data in this system have been used previously by the research team to conduct other evaluation projects.30 Data on COVID-19 cases were obtained from government sources and data on major policy responses were collected using official government sources.2 Our unit of observation was the facility month. Our study sample included health facilities (ie, health centres and hospitals) across Kinshasa that reported consistently through DHIS2 during the study period. Because not all health facilities provide all health services, we used facility reporting patterns in the HMIS database for each service to determine whether a given health facility should be deemed a facility that provides a relevant service. Specifically, a facility had to have reported a service (eg, facility-based childbirth) at least 1 month into the database to be considered as a facility that provides delivery care. Additionally, we included health facilities for each service that had a reporting rate of at least 25% both before COVID-19 and after the onset of the pandemic. Further, facilities with consecutive missing observations and/or outliers for a specific service were excluded from our sample. Because of these inclusion/exclusion criteria, the number of facilities included in our final analytical sample varied by indicator (see online supplemental table 1). Most health centres provide all services we studied; most hospitals provide all services except vaccinations that are not primarily provided at the hospital level (see online supplemental table 1). We excluded health posts, which provide largely health promotion and community health services, and private health facilities because their reporting rates are limited. bmjgh-2021-005955supp001.pdf We evaluated the impact of COVID-19 on 14 indicators of health service utilisation: These indicators were selected because they accounted for the majority of primary care services provided by health facilities as well as those we believed could be influenced by the pandemic (see online supplemental table 2) as well as indicators with relatively high completeness reporting rates, except for the pneumonia and the NCD indicators, which had median reporting rates less than 60% but were still included to provide a more comprehensive picture of health service utilisation. We used interrupted time series (ITS) analyses to assess the impact of the onset of the pandemic and the government response measures, using monthly time series data, while controlling for secular trends in the outcomes.34 35 As March 2020 was partially exposed to the pandemic and was also not exposed to the Gombe lockdown, we excluded it from our analyses by defining the start of both events as April 2020 and the Gombe lockdown period as April to June 2020. As baseline rates in health service volume vary across health facilities, we employed segmented quasi-Poisson mixed effects models, with health facility catchment population as an offset to estimate the impact on each indicator immediately following the start of the pandemic or the Gombe lockdown (level change) and over time (trend change) (see online statistical appendix). All our models were also adjusted for seasonality. Additionally, models for total outpatient visits and visits for common infectious diseases included a dummy variable to adjust for an unrelated pneumonia outbreak that took place in Kinshasa from December 2019 to February 2020. We also provide results from analyses that were not adjusted for the pneumonia outbreak in the online supplemental table 3 as a sensitivity analysis. We defined outliers for each indicator as any observation exceeding seven SDs from the meantime trend estimated using facility-level local regression, which were subsequently treated as missing observations. Missing data were imputed using seasonally decomposed missing value imputation, accounting for seasonal patterns in the service utilisation time series data.36 We also performed sensitivity analyses using complete case analyses—that is, analyses that include facilities that had complete reporting or no missing values during the study period. We run our ITS models on all health zones in Kinshasa to quantify the effect of the pandemic across the city (see Statistical Appendix). We also conducted subgroup analyses. First, wherever possible, we stratified our analyses by the Gombe versus the remaining 34 health zones to estimate the additional impact of the lockdown versus COVID-19 alone. For the Gombe health zone, we also ran models that included segments (level and trend changes) for the lockdown (April to June 2020) and postlockdown (July to December 2020) periods, allowing us to also estimate the impact of stopping the policy (see Statistical Appendix). Second, we conducted additional analyses to investigate whether the pandemic had a differential impact on different groups, specifically we stratified our sample by sex, age and health facility type wherever feasible. We report parameter estimates using the incidence rate ratio (IRR) and related 95% CI. We also present changes visually using monthly time series indicating mean service utilisation per facility. All analyses were conducted using R V.4.0.2. The funder of the study had no role in study design, data collection, data analysis, data interpretation or writing of the report. All authors had full access to all the data in the study and had final responsibility for the decision to submit for publication. This research was done without patient involvement. Patients were not invited to comment on the study design and were not consulted to develop patient-relevant outcomes or interpret the results. Patients were not invited to contribute to the writing or editing of this document for readability or accuracy.

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Based on the provided information, it is not clear what specific innovations or recommendations are being sought to improve access to maternal health. However, here are some potential innovations that could be considered:

1. Telemedicine: Implementing telemedicine services to provide remote consultations and support for pregnant women, allowing them to access healthcare advice and guidance without the need for in-person visits.

2. Mobile health (mHealth) applications: Developing mobile applications that provide information and resources related to maternal health, including prenatal care, nutrition, and postnatal care. These apps can also send reminders and notifications for important appointments and check-ups.

3. Community health workers: Expanding the role of community health workers to provide maternal health education, support, and referrals within local communities. This can help bridge the gap between healthcare facilities and pregnant women in remote or underserved areas.

4. Transportation solutions: Improving transportation options for pregnant women to ensure they can easily access healthcare facilities for prenatal care, delivery, and postnatal care. This could involve providing affordable transportation services or partnering with existing transportation providers.

5. Mobile clinics: Setting up mobile clinics that travel to remote or underserved areas to provide maternal health services, including prenatal check-ups, vaccinations, and health education.

6. Public-private partnerships: Collaborating with private healthcare providers to expand access to maternal health services, leveraging their resources and expertise to reach more women in need.

7. Maternal health vouchers: Implementing voucher programs that provide financial assistance to pregnant women, enabling them to access essential maternal health services at healthcare facilities.

8. Maternal health awareness campaigns: Conducting targeted awareness campaigns to educate communities about the importance of maternal health, encouraging early and regular prenatal care, and dispelling myths and misconceptions.

9. Strengthening healthcare infrastructure: Investing in the improvement and expansion of healthcare facilities, particularly in underserved areas, to ensure adequate resources and capacity for maternal health services.

10. Data-driven decision-making: Utilizing data and analytics to identify gaps in maternal health access and service utilization, enabling policymakers to make informed decisions and allocate resources effectively.

It is important to note that the specific context and needs of Kinshasa, the Democratic Republic of the Congo, should be taken into consideration when implementing any of these innovations.
AI Innovations Description
Based on the provided description, here is a recommendation that can be developed into an innovation to improve access to maternal health:

Implement mobile health (mHealth) solutions to provide remote access to maternal health services.

Explanation:
1. Develop a mobile application or platform that allows pregnant women to access essential maternal health information, schedule appointments, and receive reminders for prenatal care visits.
2. Provide teleconsultations with healthcare professionals through video or audio calls, allowing pregnant women to receive medical advice and guidance without having to visit a healthcare facility.
3. Offer remote monitoring devices or wearable technology that can track vital signs and provide real-time data to healthcare providers, enabling them to monitor the health of pregnant women remotely.
4. Collaborate with local healthcare facilities and community health workers to ensure seamless coordination and referral of pregnant women who require in-person care.
5. Provide educational resources and interactive tools through the mobile platform to empower pregnant women with knowledge about healthy pregnancy practices, nutrition, and self-care.
6. Ensure that the mHealth solution is accessible to all pregnant women, including those in low-income areas, by addressing barriers such as internet connectivity and smartphone ownership through partnerships with local organizations and government initiatives.

By implementing mHealth solutions, pregnant women in Kinshasa can have improved access to maternal health services, receive timely care and support, and reduce the risk of complications during pregnancy and childbirth.
AI Innovations Methodology
Based on the provided information, here are some potential recommendations to improve access to maternal health in Kinshasa, Democratic Republic of the Congo:

1. Strengthening Health Infrastructure: Invest in improving and expanding the existing health facilities, particularly in areas with low access to maternal health services. This could involve building new health centers and hospitals, equipping them with necessary medical equipment, and ensuring a sufficient number of skilled healthcare providers.

2. Mobile Health Clinics: Implement mobile health clinics that can reach remote and underserved areas, providing essential maternal health services such as antenatal care, postnatal care, and family planning. These clinics can be equipped with basic medical equipment and staffed by trained healthcare professionals.

3. Community Health Workers: Train and deploy community health workers who can provide basic maternal health services, health education, and referrals in their communities. These workers can play a crucial role in bridging the gap between healthcare facilities and the community, particularly in areas with limited access to healthcare.

4. Telemedicine and Teleconsultations: Utilize telemedicine and teleconsultation services to provide remote access to maternal health services. This can include virtual antenatal consultations, remote monitoring of high-risk pregnancies, and telephonic counseling for pregnant women.

5. Health Education and Awareness: Conduct targeted health education and awareness campaigns to educate women and their families about the importance of maternal health, antenatal care, safe delivery practices, and postnatal care. This can help increase awareness and encourage women to seek timely and appropriate maternal healthcare.

To simulate the impact of these recommendations on improving access to maternal health, a methodology could include the following steps:

1. Data Collection: Gather data on the current state of maternal health access in Kinshasa, including the number of health facilities, their locations, and the availability of maternal health services. Collect data on the population demographics, including the number of pregnant women and their access to healthcare.

2. Baseline Assessment: Analyze the existing data to establish a baseline for maternal health access indicators such as the number of antenatal visits, institutional deliveries, postnatal care utilization, and maternal mortality rates.

3. Modeling and Simulation: Develop a simulation model that incorporates the recommended innovations and their potential impact on improving access to maternal health. This model should consider factors such as the number and location of new health facilities, the coverage and effectiveness of mobile health clinics, the deployment and performance of community health workers, and the utilization of telemedicine services.

4. Data Analysis: Use the simulation model to analyze the projected impact of the recommended innovations on key maternal health indicators. This analysis should provide insights into the potential improvements in access to maternal health services, including the increase in antenatal visits, institutional deliveries, and postnatal care utilization rates.

5. Sensitivity Analysis: Conduct sensitivity analysis to assess the robustness of the simulation results. This analysis should consider different scenarios and assumptions, such as varying levels of implementation, resource constraints, and population dynamics.

6. Recommendations and Policy Implications: Based on the simulation results, provide recommendations and policy implications for decision-makers and stakeholders. These recommendations should highlight the potential benefits of implementing the recommended innovations and the necessary steps to achieve the desired improvements in access to maternal health.

By following this methodology, decision-makers can gain valuable insights into the potential impact of innovations on improving access to maternal health and make informed decisions regarding resource allocation and policy development.

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