Background: Majority of causes of maternal and newborn mortalities are preventable. However, poor access to and low utilization of health services remain major barriers to optimum health of the mothers and newborns. The objectives of this study were to assess maternal and newborn health services utilization and factors affecting mothers’ health service utilization. Methods: A community based cross-sectional survey was carried out on randomly selected mothers who gave birth within a year preceding the survey. The survey was supplemented with key informant interviews of experts/health professionals. Multivariable logistic model was used to identify factors associated with service utilization. Adjusted odds ratios (AORs) were used to assess the strength of the associations at p-value ≤0.05. The qualitative data were summarized thematically. Results: A total of 789 (99.1% response rate) mothers participated in the study. The proportion of the mothers who got at least one antennal care (ANC) visit, institutional delivery and postnatal care (PNC) were 93.3, 77.4 and 92.0%, respectively. Three-forth (74.2%) of the mothers started ANC lately and only 47.5% of them completed ANC4+ visits. Medium (4-6) family size (AOR: 2.3; 95% CI: 1.1, 4.9), decision on ANC visits with husband (AOR: 30.9; 95% CI: 8.3, 115.4) or husband only (AOR: 15.3; 95%CI: 3.8, 62.3) and listening to radio (AOR: 2.5; 95%CI: 1.1, 5.6) were associated with ANC attendance. Mothers whose husbands read/write (AOR: 1.6; 95% CI: 1.1, 2.), attended formal education (AOR: 2.8; 95% CI: 1.1, 6.8), have positive attitudes (AOR: 10.2; 95% CI: 25.9), living in small (AOR: 3.0; 95% CI: 1.2, 7.6) and medium size family (AOR: 2.3; 95% CI: 1.2, 4.1) were more likely to give birth in-health facilities. The proportion of PNC checkups among mothers who delivered in health facilities and at home were 92.0 and 32.5%, respectively. The key informants mentioned that home delivery, delayed arrival of the mothers, unsafe delivery settings, shortage of skilled personnel and supplies were major obstacles to maternal health services utilization. Conclusions: Health information communication targeting husbands may improve maternal and newborn health services utilization. In service training of personnel and equipping health facilities with essential supplies can improve the provider side barriers.
The study was conducted in selected districts of Jimma Zone, which is located 352 kms from the capital Addis Ababa in southwest of Ethiopia. According to projection of 2007 population census, the zone has an estimated population of 3,261,371 (49.9% women) in the year 2017. From the total females, 23.1% were women in the child bearing age (WCBA), which imply a total of 753,377 WCBA residing in the zone. The zone consists of 20 rural districts and one special town administration (Agaro Town), 46 small urban and 512 rural kebeles (smallest formal administrative units). This study was conducted from 06 to 18 September 2017 as part of maternal and neonatal intervention baseline assessment of the rural districts. This was supplemented by key informant interviews of heads/experts of the district health offices and health centers. The study population for the questionnaire-based surveys of this study was WCBA who gave birth within one year preceding the survey. The heads/experts of district health offices and heads/experts of the heath institutions that have been at the position at least for six months during the survey were included into the key informant interviews. The data analyzed for this study are from a baseline study of maternal and newborn interventions, which has a control arm for the purpose of comparison after the intervention. Therefore, the sample size was determined using two-population proportion formula; considering 95% confidence interval, power of 80% to detect at least 10% difference between the two groups after the intervention. Based on previous community based study [7], the total sample size was estimated based on the study objective, using the variable which gives the largest sample size (#758) among the indicators of service utilization of WCBA. Assuming 5% non-response rate, the final sample size was estimated to be 796 respondents. Initially six districts (30% of the 20 districts) were selected purposely considering absence of other maternal and newborn intervention projects and their representativeness in terms of agroecological climate and physical accessibility to health services. Simple random sampling technique was employed to recruit the interviewed WCBA for the community-based study. A fresh list of mothers who gave births during a year preceding the study was obtained from health extension workers and used as sampling frames. The sample size was allocated to each selected kebele proportionally to the size of WCBA who fulfilled the inclusion criteria. Finally, selection of the study subjects was made randomly and independently based on the prepared list within each kebele until the required sample size was achieved (Fig. (Fig.11). schematic presentation of sampling procedures Furthermore, in-depth interviews of 30% of heads/experts of public health institutions and all district health offices of the districts were done. Accordingly, key informant interviews of 11 experts from public health institutions and six heads/experts of district health offices of the study districts were carried out. The WCBA data was collected by interviewer-administered questionnaire (Additional file 2) whereas interview guide (Additional file 1) was used for the in-depth interviews. Twelve (two per district) data collectors who hold bachelor degree in health science fields and who are trained for two days collected the survey data. Similarly, six master degree holders in health discipline supervised the quantitative data collection and conducted the qualitative study using guidelines prepared for these purposes. The data collection tools for the survey were pretested on 5% of the sample size outside the study setting before the commencement of the actual work. Sufficient training was given to data collectors and supervisors. In addition, the day-to-day activities of the data collection were closely supervised by the investigators. Data entry template was designed in EpiData version 3.1 to control error entries. Data were checked, cleaned, and entered into EpiData version 3.1. Afterwards, data were exported and analyzed using SPSS® (IBM SPSS Statistics for Macintosh, Version 21.0. Armonk, NY). Both descriptive statistics and multivariable analytical model were used to summarize the data and identify association of independent variables with outcomes of the study, respectively. Based on a previous study definition [36], respondents who could correctly identify at least three key danger signs related to pregnancy, labor and delivery were considered to be knowledgeable of the key danger signs, or otherwise not. Adjusted odds ratios (AORs) with their corresponding 95% CIs were used to assess the strength of the associations at p-value ≤ 0.05 cut-off point for statistical significance. Additionally, qualitative data was transcribed and analyzed thematically.