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Patients consistently praise the caring and professional staff at this health facility, highlighting both the efficient service and the cleanliness of the environment. Suggestions for improvement include shorter wait times and more seating in the waiting area, which could enhance comfort and overall patient experience.
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Touch of Life has played a very crucial role in my life. I have visited the area several times before, never as a patient but while taking someone else there. In April 2020 I lost my grandmother, who had been sick due to not taking her medication, she must have been tired of the experience. We couldn’t take her to hospital, and had been waiting for hours for the local ambulances to come fetch her from home. So someone else suggested we bring her to Dr Ngozo’s, who may be able to get an emergency ambulance at his center. Seeing and noting that it was at the time when covid was prime and laws too strict, it was at Touch of Life that I last saw her before she went to Hospital. We’ve been sad for a while, but when the Doctor tried to help her, and even told us what could have happened, it brought us down to our knees, but I certainly understood that she was tired of the medication. May her soul rest peacefully🙏
Very kind and compassionate
