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Service ID:44533
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Service Facility Name: South Rand Hospital
Address: 33 Friars Hill Rd, The Hill, Johannesburg South, 2197, South Africa
Service ID: 44533
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This summary is generated from recent comments submitted by users of this facility and compiled using artificial intelligence. While we strive for accuracy, occasional errors or omissions may occur. The content does not represent the views or opinions of this website, its affiliated organizations, or sponsors. This summary provides a general overview of reviews and ratings, but it is the responsibility of the service provider to review each comment individually and take appropriate action.
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I once got accident last year and I was rushed to this hospital,along the way I was bleeding Inside mouth and I had to use my jacket to cover blood since I couldn’t even speak, paramedic were rude,when we get to hospital,we had to wait hour to get be assisted, after that we were not organized transport to home or to be given counseling so I had to ask strangers for transport money since I even lost my phone in. Accident
My son fell and his mouth had a cut, I ran to SRH as it was near . He fell around 3:30 and by 4pm we were at SRH. The queue was not bad. My grans sone is 5yrs and according to the waiting period displayed he was a priority. I also understand the fact that there were patients brought by ambulances etc.
What really got to me was the waiting, and after I was attended I was made to wait again as the DR was going to relate my grand sons matter to a pedetrician whether he needed to be stitched or not.
I waited like a fool, no update till the night shift staff. That hospital can put notices, rights, procedures on their notice boards for all I care, they do not know what iis Batho Pele Principles. My som was crying of hunger and needed water, there was no water in the cooler.. I could not take it, I said to them I will not be handed over to the night staff . I took a picture of the number for complaints , the next thing I was surrounded by them telling me I cannot take pictures, that was ridiculous coz that was the number for complaints. In all this no one cared to address my issue. I went to look for the Dr that attended to us, he was nowhere to be found. I waited till I was fed-up and left guess what the time was 19: 27.
3hrs of waiting for nothing .
The bad attitude of health care personnel is contributing to the downfall of the health care system of this countr.
I don’t wish to set my foot in SRH.
Maternity was efficient in helping those in active labour,questions and concerns attended to ,the rooms were kept warm as it was in winter,well taken care of after my c/section, food is great too
