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Patients commend the health facility for its effective emergency services, attentive staff, and the compassion evident throughout various departments. Positive interactions with doctors and timely support in urgent cases stand out as significant strengths. While overall feedback is encouraging, refining the responsiveness of auxiliary services, like pharmacy communication, could further heighten patient satisfaction.
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The pharmacist, Joshua Jacobs, was incredibly helpful. He arranged for my script to be sent from my pharmacy in Pietermaritzburg so that it could be filled at the Netcare Pharmacy. Thank you for assistance.
Friendly staff
Joe Vieira went there yesterday for sterile saline for wound care. The pharmacist said she would give us 12x one litre bottles. We got home and she gave us drip bags. These are of no use to us. Tried calling but phone just rings. Disgusting service. Replace them for us urgently please with bottles of sterile saline.
Very helpful and considerate, I was running late for my child’s appointment, after calling them to notify that I was running late, they managed to accommodate me. Awesome service
