Nelspruit Community Health Centre

Service ID : 53694
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Care Reflections

Based on the patient reviews, the health facility occasionally showcases helpful staff members, as highlighted in some positive comments. However, to further improve the patient experience, enhancing staff training to foster a more consistently courteous and efficient service would be beneficial. This adjustment could significantly reduce wait times and increase overall satisfaction.

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AI Generated Summary of Recommendations

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What People Are Saying

2.0
2.0 out of 5 stars (based on 15 reviews)

Rachel Nekhumbe's Review

November 25, 2022

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Rachel N
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CECILIA BOOYSEN's Review

November 21, 2022

2nd time to visit the clinic and already my file was misplaced. I had a booked time at 10am, however still Waited 4 hrs, just to be told to go home and bring the boxes of chronic meds before they can issue chronic meds.

PATHETIC SERVICE

For what reason must you go every month for a check up when you are issued with a 6 mnths repeat script?

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CECILIA B
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Mauritz Seymour's Review

July 5, 2022

I found that everyone was very helpful. The wait times was just a little long

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Mauritz S
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Sphiwe Sibiya's Review

June 10, 2022

Poor service 🙄😔 since I arrived at 14:00 and I get help at 19:00

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Sphiwe S
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David Stroh's Review

March 1, 2022

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David S
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