Midstream Hill Medical Park

Patient Reflections

Patients notably appreciate the professionalism and care provided by the staff at this facility, especially in terming of adherence to COVID-19 protocols and mental health services. The facility features a beautiful new building with excellent parking and a variety of amenities. While most feedback highlights the friendly and helpful nature of the staff, attention could be focused on maintaining consistent customer service across all touchpoints, including the emergency room, to uplift the overall patient experience.