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Service ID:44968
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Service Facility Name: Life Wilgers Hospital
Address: Die Wilgers, Pretoria, 0041, South Africa
Service ID: 44968
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This summary is generated from recent comments submitted by users of this facility and compiled using artificial intelligence. While we strive for accuracy, occasional errors or omissions may occur. The content does not represent the views or opinions of this website, its affiliated organizations, or sponsors. This summary provides a general overview of reviews and ratings, but it is the responsibility of the service provider to review each comment individually and take appropriate action.
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We were admitted at the paed ward with my one year old after she contracted rotavirus. The night nurses, especially Sr Louise, are amazing! They are attentive and come help you when they hear baby fussing during the night. The day nurses are just okay, you’ll hardly see them. Only during vitals wil you see them. They are a little less kind in my opinion but not too terrible. The rooms are small but manageable, sheets are clean and you can always ask for a cleaner pair. Toilets are substantial. Food is okay for a hospital. Thank you to Dr Lewis for helping us get over the virus in 3 days !
Waitied over 4 hours for stitches. Only one doctor on duty. Only feedback from nurses, you must wait. The doctor is still busy.
Pity one cannot give a 0 star rating. My wife was treated at Wilgers for a month as from 10 December 2023. Afterwards I completed your online feedback form and also sent a more comprehensive feedback report to the Wilgers Hospital Manager. Despite me following up, I have been IGNORED. I then raised the issue with your Head Office and guess what: Apart from a “Your issue has been escalated” message, I have been IGNORED. Dates of my efforts to get a response is available. In the report I mentioned above, I raised some rather serious issues that I observed during her admission. At least you can acknowledge my concerns and endeavour to correct where necessary, or correct me where necessary.
NO WONDER YOUR OVERALL RATING HOVERS AROUND AVERAGE. Do you not strive to provide a better nursing service and a better rating?
I will also post this same feedback on the ratings for your Head Office.
Johan Botha.
Well, typically as Life Wilgers does, they IGNORE me. I responded to the link where they promise to get back to me personally, but ONE WEEK later they still have not done so.
And severak weeks later: NO RESPONSE FROM LIFE WILGERS. This despite me enquiring at the office of the hospital manager about the lack of feedback. LOOK AT YOUR RATINGS. No wonder it is so low. Even Life Health head office is not responsding or following up.
We just got home from our 3rd birth…and as always what an amazing experience. The sisters are SO friendly and kind. I will NEVER go anywhere else.
