Flora Clinic

Should give no Stars.

My daughter was diagnosed with cancer earlier this year.The Chemo with radiation caused nausea and she lost alot of weight.

Her Potassium level dropped dramatically and she started passing out and we were advised by one of the Oncolgy doctors at Flora Oncology department to take her for an intravenous dose of Potassium.

When we arrived at the Casualty department and explained that she was a cancer patient at Flora oncology and we were referred by one of the oncology doctors.

They immediately went on the defensive and stated that this did not matter.They stated that her Medical aid was inferior and that I had to make a co payment which I duly made.

Then the Doctor on duty was very dodgy and I found it difficult to communicate with him.

My daughter had a slight cough and he ordered a x ray of her lungs which was completed and found to be clear.

They did a blood test and it confirmed the shortage of Potassium.She was already on a drip,all that was needed was the Potassium.

It was still quite early, but they then determined that she was to have the Potassium over night.The cost of this would be R21000 and payable before being admitted.

We then told him we would take her to another Hospital which caters for her grade of medical aid.We told him that we new that Robinson Hospital,where she had previously been and medical aid covered the costs.

We were then told that Garden City was waiting for us.We refused as it was not our Hospital of choice for various obvious reasons.

They then plucked the IV port out of her and said we were on our own but they would not organize ahead of us for the doctors to receive us.

We had to sign a responsibility form for her to be discharged.

We then were on our way.All of a sudden, they then said they would administer the Potassium.

We said it was too late and the persons at Robinson were waiting for her.

I spent a few days at Flora clinic a few years ago and had a Torrid time.(I should have learnt by my first mistake)Never again!!!

Fantastic treatment was received at Robinson.

Very neat and clean. Professional and helpful staff. Ample parking, but can get busy during visiting times.

Good services clean bathrooms and rooms

I would like to Thank this hospital and their amazing nurses and staff members for the great service that I received during my 3 day stay they made me feel home and cared for Thanks alot Flora Life u guys contributed alot towards my health

Excellent service 🤗

Parking is so bad and slow it makes it not worth it