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Patients appreciate the overall good service and clean environment at our health facility. Particularly, the friendly staff and well-kept areas contribute to a positive experience. To make things better, a bit more focus on the speed of service and maintaining cleanliness in all sections could enhance patient satisfaction even further.
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I took my husband there today to process SASSA documents. They were placed in what is called a chapel. The place was so filthy like it is not part of the hospital let alone keeping people in there. The minute you sit down you feel lcreepy stuff moving all over you body. I understand SASSA is another dept, they may be a accommodating them. But can the room atleast be cleaned.
The Psychological ward in particular, be it on the outside or inside, looks like an abandoned building. They can do better.
