DIMA Academy

Building Skills, Strengthening Systems

DIMA Academy is dedicated to tackling the most pressing challenges in healthcare service delivery across Africa by offering a diverse range of online training and certification programs. Our courses address critical areas such as healthcare quality, supply chain management, empathy and respect, leadership, administration, entrepreneurship, and patient transportation. By equipping healthcare professionals, community health workers, and other stakeholders with essential skills and knowledge, we aim to improve the quality of care, enhance patient outcomes, and strengthen healthcare systems throughout the continent. Through our flexible, accessible, and impactful short courses, DIMA Academy empowers individuals to drive meaningful change within their communities and beyond, fostering a healthier and more resilient Africa.
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LIST OF COURSES ON OFFER

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Quality of Service

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Empathy and Respect

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Management

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Administration

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Supply Chain Management

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Cross-Cutting Courses

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Ma'ambassador Training Programme

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Entrepreneurship for Women's Economic Empowerment

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Mastering Data-Driven Decision-Making in Healthcare

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Monitoring and Evaluation in Healthcare

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Quality of Service

Description:

This course series is designed to elevate the quality of healthcare services through evidence-based practices, patient safety strategies, and strict adherence to accreditation standards. Participants will gain practical skills in implementing quality improvement techniques and ensuring compliance with healthcare regulations.

Goal:

To equip healthcare professionals with the expertise and tools needed to consistently deliver high-quality, safe, and effective healthcare services, leading to enhanced patient outcomes and organizational excellence.

Who Can Attend:

• Healthcare practitioners and professionals across all levels
• Quality improvement officers
• Healthcare administrators and managers
• Policy makers and regulators in the healthcare sector

For more details, click here to contact us.

Empathy and Respect

Description:

This course track focuses on cultivating cultural competence, patient-centered care, ethical decision-making, and mental health support within healthcare settings. Participants will develop skills in effective communication, empathy, and the respectful treatment of patients from diverse backgrounds.

Goal:

To foster a compassionate and culturally sensitive healthcare environment where patients feel respected, understood, and supported, ultimately leading to improved patient satisfaction and care experiences.

Who Can Attend:

• Healthcare providers including doctors, nurses, and allied health professionals
• Social workers and counsellors
• Patient advocacy groups
• Healthcare managers and administrators

For more details, click here to contact us.

Management

Description:

This course series is focused on developing leadership and management skills for healthcare administrators. Topics include strategic planning, human resource management, and financial management, all aimed at enhancing organizational performance and ensuring sustainable growth.

Goal:

To prepare healthcare leaders who can effectively manage teams, resources, and organizational change, driving improvements in healthcare delivery and operational efficiency.

Who Can Attend:

• Healthcare administrators and managers
• Aspiring leaders in the healthcare sector
• Senior healthcare professionals looking to move into management roles
• Policy makers and regulatory bodies in healthcare

For more details, click here to contact us.

Administration

Description:

This series addresses the administrative aspects of healthcare, including health information systems, policy and regulation, and project management. Learners will be trained to streamline administrative processes, ensuring that healthcare operations are efficient and compliant.

Goal:

To enable healthcare administrators to implement efficient systems, manage regulatory compliance, and execute projects effectively, contributing to the overall improvement of healthcare services.

Who Can Attend:

• Healthcare administrators
• Project managers in healthcare settings
• IT and health information system professionals
• Compliance officers and regulatory affairs professionals

For more details, click here to contact us.

Supply Chain Management

Description:

These courses cover the fundamentals of managing healthcare supply chains, including the procurement, logistics, and management of medical supplies, pharmaceuticals, and temperature-sensitive products. Learners will explore best practices in vendor management and inventory control to minimize wastage and ensure continuous supply.

Goal:

To develop proficient healthcare supply chain managers who can optimize resources, reduce costs, and ensure the timely availability of critical healthcare supplies, thereby enhancing the efficiency of healthcare delivery.

Who Can Attend:

• Supply chain managers in healthcare
• Procurement officers
• Logistics and inventory management professionals
• Healthcare administrators involved in supply chain decisions

For more details, click here to contact us.

Cross-Cutting Courses

Description:

These courses offer strategies for managing change, resolving conflicts, and strengthening healthcare systems. Participants will learn techniques for leading change initiatives, mediating conflicts within healthcare teams, and building resilient healthcare systems through integrated approaches.

Goal:

To provide healthcare professionals with the skills needed to navigate and lead through changes, resolve conflicts, and contribute to the development of robust and sustainable healthcare systems.

Who Can Attend:

• Healthcare managers and administrators
• Senior healthcare professionals
• Change management specialists
• Mediators and conflict resolution professionals in healthcare settings

For more details, click here to contact us.

Ma'ambassador Training Programme

Description:

The Ma’ambassador Training Programme is designed to empower women in underserved communities to become maternal health champions. This program provides comprehensive training in maternal healthcare education, support, and advocacy, enabling participants to address maternal health challenges within their communities and integrate with existing health worker programs.

Goal:

To develop a network of community-based maternal health ambassadors who can lead grassroots efforts to improve maternal health outcomes, raise awareness, and provide vital support to mothers and families, ultimately contributing to the reduction of maternal mortality and morbidity in underserved regions.

Who Can Attend:

• Women in underserved communities
• Community health workers
• Local leaders and influencers
• NGOs and organizations focused on maternal health and community development

Watch the training scope below:

For more details, click here to contact us.

Entrepreneurship for Women's Economic Empowerment

Description:

This course is designed to empower women with the skills and knowledge needed to start, manage, and grow their own businesses. The curriculum covers key areas such as business planning, financial literacy, marketing strategies, access to funding, and scaling operations. The course also addresses the unique challenges women face in the business world and provides strategies to overcome them.

Goal:

To equip women with the entrepreneurial skills necessary to create and sustain successful businesses, thereby enhancing their economic independence and contributing to the economic development of their communities.

Who Can Attend:

• NGOs and organizations focused on women’s empowerment and economic development
• Community leaders and mentors interested in supporting women’s entrepreneurship initiatives

For more details, click here to contact us.

Mastering Data-Driven Decision-Making in Healthcare: From Analysis to Strategic Action

Description:

This course series is designed to empower healthcare professionals with the skills to leverage data for strategic decision-making. Participants will explore advanced techniques in healthcare data analysis, interpretation, and the application of insights to improve patient care, resource allocation, and overall organizational performance. The course emphasizes data visualization, the integration of clinical and operational data, and the communication of data-driven strategies to enhance healthcare delivery.

Goal:

To equip healthcare professionals with the expertise to make informed, data-driven decisions that lead to improved patient outcomes, optimized resource utilization, and strategic growth within healthcare organizations. Participants will gain the confidence to lead data initiatives and influence decision-making processes at all levels of the healthcare system.

Who Can Attend:

• Healthcare data analysts and informaticians
• Clinical managers and healthcare executives
• Quality improvement officers and healthcare administrators
• Policy makers and strategists in the healthcare sector

For more details, click here to contact us.

Monitoring and Evaluation in Healthcare:
Ensuring Impact and Accountability

Description:

This course series is designed to enhance the skills of healthcare professionals in monitoring and evaluating programs and interventions. Participants will learn to design and implement robust M&E frameworks, analyse data for impact assessment, and ensure accountability in healthcare delivery. The course covers the latest tools and methodologies for tracking progress, evaluating outcomes, and making data-driven adjustments to improve program effectiveness.

Goal:

To equip healthcare professionals with the knowledge and tools necessary to effectively monitor and evaluate healthcare programs, ensuring they deliver measurable impact, meet objectives, and adhere to best practices. Participants will develop the ability to lead M&E activities, contribute to continuous improvement, and enhance the overall quality of healthcare services.

Who Can Attend:

• Monitoring and evaluation officers in healthcare
• Program managers and coordinators
• Healthcare administrators and executives
• Policy makers and strategists involved in healthcare planning

For more details, click here to contact us.