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Patients highly praise the professional and caring staff at the health facility, noting excellent communication and efficient care. There is consistent recognition of cleanliness and ease of scheduling. To enhance patient experience, extending visiting hours might be beneficial, ensuring more flexibility for family visits.
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This has become my family’s primary health center as all our long time Doctors are there. The service from all staff is quite exceptional my only complaint is the food. It’s so bad I would have to have food brought in for me, healthy food doesn’t have to be bland, it can be tasty.
Thank u for listening to your customer’s concerns…So many improvements from the last time I checked in…impressive indeed…keep it up
Disappointing…
I booked weeks ago to see Dr Pons and ended up seeing someone else.
The doctor (Dr John) was great, patient and calm, and I would highly recommend him, BUT I had been recommended to see Dr Pons because of his expertise, and would have appreciated to be warned that I’ll be seeing someone else. Not to mention that I waited an hour and a half although I had an appointment…
Lastly, the assistants took my eye pressure and checked my vision before seeing the doctor. With little sensitivity they told me I have glaucoma (turns out I don’t).
Teach your assistants/secretaries to do not diagnose people with little knowledge, especially for such major condition!
May i have the hospital contact details. Please help ASAP
