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Service ID:44571
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Service Facility Name: Discoverers Community Health Centre
Address: Gauteng, Discovery, Johannesburg, 1709, South Africa
Service ID: 44571
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This place rivals most private clinics. The staff was amazing and my daughter was taken care of so quick but gently. The admin, doctors and nurses were all so professional and friendly. Keep up the good work guys.
Here is the revised version of your text:
I called Discovery Health for authorization for my Geo-scope, and they told me I need to pay a co-payment. I informed them that I don’t have the money and need to do the Geo-scope ASAP. At first, they didn’t want to hear me, so I asked to speak to someone higher up. They connected me with Renphia Patterson, who also didn’t want to listen until the Prof (medical practitioner) intervened and explained that I really need this scope and would write a motivation. This lady still didn’t want to listen to the Prof, but eventually, she agreed that if the Prof writes the motivation, she will see if they can waive the co-payment.
She said if I send an email on Friday, 12th July 2024, I will receive a reference number and she will personally call me. After speaking to her, I sent an email but did not get a reference number. I checked with the Prof’s office to confirm if they received the email since I copied them, and they confirmed receipt. I followed up on 15th July 2024, and that is when I received the reference number. Renphia Patterson said she would personally call me on 15th July to make sure that I have been assisted, but I am still waiting for her call.
I can’t believe I have been using Discovery Health for the past 12 years and have never been hospitalized, nor has any of my dependents. Now I am expected to make a co-payment after paying for all these years.
SCAMMER, GET YOURSELF A BETTER MEDICAL AID!!!!!!
