Background: Despite several years of implementation, prevention of mother-to-child transmission (PMTCT) programmes in many resource poor settings are failing to reach the majority of HIV positive women. We report on a data driven participatory quality improvement intervention implemented in a high HIV prevalence district in South Africa. Methods: A participatory quality improvement intervention was implemented consisting of an initial assessment undertaken by a team of district supervisors, workshops to assess results, identify weaknesses and set improvement targets and continuous monitoring to support changes. Results: The assessment highlighted weaknesses in training and supervision. Routine data revealed poor coverage of all programme indicators except HIV testing. Monthly support to all facilities took place including an orientation to the PMTCT protocol, review of local data and identification of bottlenecks to optimal coverage using a continuous quality improvement approach. One year following the intervention large improvements in programme indicators were observed. Coverage of CD4 testing increased from 40 to 97%, uptake of maternal nevirapine from 57 to 96%, uptake of infant nevirapine from 15 to 68% and six week PCR testing from 24 to 68%. Conclusion: It is estimated that these improvements in coverage could avert 580 new infant infections per year in this district. This relatively simple participatory assessment and intervention process has enabled programme managers to use a data driven approach to improve the coverage of this important programme. © 2009 Doherty et al; licensee BioMed Central Ltd.
The package of care for the PMTCT programme at the time of this intervention included routine offer of antenatal voluntary counselling and testing (VCT), infant feeding counselling, single dose nevirapine to mothers and infants, infant PCR testing at six weeks and six months of free formula milk to women choosing not to breastfeed[16]. The PMTCT policy in the country has recently been revised to include dual short course prophylaxis consisting of AZT from 28 weeks together with single dose nevirapine to mothers and nevirapine plus seven days of AZT to infants[17]. South Africa has a district health system in which comprehensive primary health care (PHC) clinics provide primary level care, referring patients to district and regional hospitals for secondary level care. PHC services are nurse driven. Clinic nurses are responsible for the diagnosis and management of infectious diseases such as tuberculosis, HIV and sexually transmitted infections, preventive care such as childhood immunisations and growth monitoring, antenatal care, as well as providing an acute curative service and attending to chronic conditions such as hypertension and diabetes. The intervention was carried out in one district in KwaZulu-Natal province, Amajuba. In 2006 the district was estimated to have a total population of 585 858 and a population under one year of 13 259[14]. The antenatal HIV prevalence in 2006 was 46%, the highest in the country[18]. The district has a total of 3 hospitals, 18 comprehensive PHC clinics and 7 mobile clinics. The fixed clinics were included in the intervention but not the mobile clinics. PMTCT services are offered through comprehensive PHC clinics (antenatal HIV testing, CD4 count and provision of nevirapine) and the intrapartum component within the three district hospitals (delivery, provision of nevirapine if not already taken and administration of infant nevirapine syrup). All facilities have facility managers who together with the PHC supervisors and district programme co-ordinators represent the middle level of management in the health system. Routine maternal and child health indicators for the district are good with an antenatal care coverage rate of 94%; 92% of deliveries undertaken by trained health professionals (midwives or doctors) and an immunisation coverage rate under one year of 83%[14]. PMTCT was introduced into the district in 2002 and whilst the uptake of HIV testing has increased from 30% in 2003/2004 to 78% in 2006/2007, other indicators have not shown much improvement. For example nevirapine coverage to women was 45% in 2003/2004 and 57% in 2006/2007 despite the programme being in its 5th year[13]. Anthropological research in South Africa[19] has identified several health systems failures as contributing to the low uptake including non availability of counsellors and lack of testing supplies and consent forms. The intervention consisted of a participatory assessment phase followed by a feedback and planning phase and then an implementation and monitoring phase. Each phase of the intervention had a focus on using routine data for problem identification, target setting and monitoring (Table (Table11). Description of the three intervention phases During the participatory assessment phase a task team consisting of programme managers for HIV, PMTCT, maternal and child health (MCH), unit managers for hospital labour and postnatal wards and PHC clinic supervisors was formed to improve the performance of the PMTCT programme. The purpose of the participatory assessment phase was to build the capacity of local programme managers to conduct a simple assessment of maternal and child health services in their district. The process was introduced at a workshop held with this team in May 2007. During the workshop the team was oriented to the assessment framework, introduced to the assessment tools and supported in a short phase of piloting. An evaluation guide was developed to give step by step instructions about how to plan, prepare for and undertake the assessments. Three data collection tools were developed for the assessments; a structured interview tool for facility managers, an observation tool for PHC clinics and a structured interview tool for lay counsellors. These tools are described in Table Table1.1. The conceptual framework chosen for development of the tools was based on an expanded health systems approach which has been proposed for evaluating PMTCT programmes[20]. This framework is based on the critical conditions managers need to consider in ensuring that a programme moves from efficacy (a programme’s capacity to reduce the problem in ideal conditions) to effectiveness (its capacity to improve a problem in routine field conditions)[21]. The domains used in the assessment tools are: quality of services and human resources, availability of key resources and management systems and access and continued use of services. Assessment teams consisted of three to four people (district and sub-district co ordinators and PHC supervisors) who visited facilities over a one week period. Each facility visit took approximately 3-4 hours. Assessment of the entire district took 7 days. Routine district PMTCT data from the district information officer was also collected in order to assess performance of key PMTCT indicators. The feedback and planning phase and the intervention and monitoring phase are described in the results section of the paper as these were developed following review of the findings of the participatory assessments. All eighteen comprehensive PHC clinics were visited in the assessment phase. At three facilities the facility manager was not present at the time of the assessment due to meetings or training resulting in a total of 15 facility manager interviews. Sampling of lay counsellors was determined by their availability but at least half of the total number assigned to each facility were included resulting in a total of 35 lay counsellor interviews. Interview and observation tools were submitted at the end of each day to the project facilitator who entered the data into excel. Epi-Info was used to generate basic frequencies for all tracer indicators as shown in Table Table2.2. Routine district PMTCT data was extracted from the District Health Information System (DHIS) and analysed using excel. Routine PMTCT indicators were calculated for the six month period prior to the assessment. Basic data quality checks were done by the project facilitator and any errors identified with the indicators (for example, coverage levels over 100%) were verified with the district information officer. The three key conditions of effectiveness were used as the analysis framework. Key input and output indicators for Amajuba District collected during the participatory assessment phase
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