Care Decision Making of Frontline Providers of Maternal and Newborn Health Services in the Greater Accra Region of Ghana

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Study Justification:
– The study aims to explore the decision-making process of frontline providers of maternal and newborn health services in the Greater Accra region of Ghana.
– The study seeks to understand the factors influencing care decision making and its impact on maternal and neonatal outcomes.
– The study aims to identify appropriate interventions to support the quality of care and improve maternal and neonatal outcomes.
Highlights:
– Tacit knowledge or ‘mind lines’ was found to be an important approach to care decision making.
– Protocols and guidelines were used as decision-making aids when available, especially when they were simple and handy tools.
– Expert opinion and peer consultation through face-to-face discussions, phone calls, text messages, and emails were also utilized.
– Health system constraints, such as staff availability, essential medicines, supplies, equipment, management issues, and barriers to referral, influenced decision making.
– Frontline health providers welcomed the idea of interventions to support clinical decision making and made proposals for the development of such interventions.
– A multi-faceted intervention is recommended to address the multiple influences on decision making and to address both immediate and long-term challenges.
Recommendations:
– Develop and implement a multi-faceted intervention to support frontline worker clinical decision making for maternal and newborn services.
– Address health system constraints, including staff availability, essential medicines, supplies, equipment, and management issues.
– Improve communication and collaboration among frontline providers through face-to-face discussions, phone calls, text messages, and emails.
– Provide training and support for frontline providers to enhance their knowledge and skills in decision making.
– Address barriers to referral and ensure timely access to appropriate care for mothers and newborns.
Key Role Players:
– Ministry of Health, Ghana
– Regional Health Directorate
– District Health Management Teams
– Health Facility Managers
– Frontline Providers (doctors, nurses, midwives)
Cost Items for Planning Recommendations:
– Training and capacity building programs for frontline providers
– Development and distribution of decision-making aids (protocols, guidelines)
– Procurement of essential medicines, supplies, and equipment
– Communication infrastructure (phones, internet access)
– Support for referral systems and transportation
– Monitoring and evaluation of the intervention

The strength of evidence for this abstract is 7 out of 10.
The evidence in the abstract is moderately strong. The study utilized a mixed method approach, including a desk review, focus group discussions, and administration of a structured questionnaire and observational checklist. The findings highlight the importance of tacit knowledge, protocols and guidelines, expert opinion, and peer consultation in care decision making. Health system constraints were also identified as important influences. The study concludes that supporting frontline worker clinical decision making is crucial for improving the quality of care. To improve the strength of the evidence, the study could have included a larger sample size and provided more specific details about the findings and recommendations.

Objectives: To explore the “how” and “why” of care decision making by frontline providers of maternal and newborn services in the Greater Accra region of Ghana and determine appropriate interventions needed to support its quality and related maternal and neonatal outcomes. Methods: A cross sectional and descriptive mixed method study involving a desk review of maternal and newborn care protocols and guidelines availability, focus group discussions and administration of a structured questionnaire and observational checklist to frontline providers of maternal and newborn care. Results: Tacit knowledge or ‘mind lines’ was an important primary approach to care decision making. When available, protocols and guidelines were used as decision making aids, especially when they were simple handy tools and in situations where providers were not sure what their next step in management had to be. Expert opinion and peer consultation were also used through face to face discussions, phone calls, text messages, and occasional emails depending on the urgency and communication medium access. Health system constraints such as availability of staff, essential medicines, supplies and equipment; management issues (including leadership and interpersonal relations among staff), and barriers to referral were important influences in decision making. Frontline health providers welcomed the idea of interventions to support clinical decision making and made several proposals towards the development of such an intervention. They felt such an intervention ought to be multi-faceted to impact the multiple influences simultaneously. Effective interventions would also need to address immediate challenges as well as more long-term challenges influencing decision-making. Conclusion: Supporting frontline worker clinical decision making for maternal and newborn services is an important but neglected aspect of improved quality of care towards attainment of MDG 4 & 5. A multi-faceted intervention is probably the best way to make a difference given the multiple inter-related issues. © 2013 Oduro-Mensah et al.

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The study titled “Care Decision Making of Frontline Providers of Maternal and Newborn Health Services in the Greater Accra Region of Ghana” recommends the development of a multi-faceted intervention to improve access to maternal health. Here are some innovations that can be implemented based on the recommendations:

1. Development of decision-making aids: The intervention should provide frontline providers with simple and handy tools such as protocols and guidelines to assist them in making care decisions when they are unsure of the next step in management. These aids should be easily accessible and user-friendly.

2. Facilitating expert opinion and peer consultation: The intervention should facilitate communication between frontline providers and experts in the field through face-to-face discussions, phone calls, text messages, and emails. This will allow providers to seek guidance and advice when needed, improving the quality of care.

3. Addressing health system constraints: The intervention should address the various constraints faced by frontline providers, such as the availability of staff, essential medicines, supplies, and equipment. It should also address management issues, including leadership and interpersonal relations among staff, to ensure a supportive work environment.

4. Overcoming barriers to referral: The intervention should focus on overcoming barriers to referral, which can hinder access to specialized care for maternal and newborn health. This may involve improving communication and coordination between different levels of care and addressing logistical challenges.

5. Multi-faceted approach: The intervention should be designed to address the multiple inter-related issues that influence decision making. It should target both immediate challenges and more long-term challenges to have a lasting impact on improving access to maternal health.

By implementing these innovations, the recommended intervention can support frontline providers in making informed care decisions, ultimately improving the quality of maternal and newborn services and contributing to the achievement of Millennium Development Goals 4 and 5.
AI Innovations Description
The recommendation to improve access to maternal health based on the study titled “Care Decision Making of Frontline Providers of Maternal and Newborn Health Services in the Greater Accra Region of Ghana” is to develop a multi-faceted intervention that supports clinical decision making for frontline providers of maternal and newborn services. This intervention should address the various influences on care decision making, including tacit knowledge, protocols and guidelines, expert opinion, peer consultation, health system constraints, and barriers to referral.

The intervention should be designed to provide decision-making aids that are simple and handy, such as protocols and guidelines, to assist providers in situations where they are unsure of the next step in management. It should also facilitate expert opinion and peer consultation through face-to-face discussions, phone calls, text messages, and emails, depending on the urgency and communication medium access.

Additionally, the intervention should address health system constraints, such as the availability of staff, essential medicines, supplies, and equipment, as well as management issues, including leadership and interpersonal relations among staff. It should also aim to overcome barriers to referral.

To be effective, the intervention should be multi-faceted, targeting the multiple inter-related issues that influence decision making. It should address both immediate challenges and more long-term challenges that impact decision making.

By supporting frontline worker clinical decision making, this recommended intervention can contribute to improved quality of care for maternal and newborn services, ultimately helping to achieve the Millennium Development Goals 4 and 5, which focus on reducing child mortality and improving maternal health.

Source: Oduro-Mensah et al. (2013). “Care Decision Making of Frontline Providers of Maternal and Newborn Health Services in the Greater Accra Region of Ghana.” PLoS ONE, Volume 8, No. 2.
AI Innovations Methodology
To simulate the impact of the main recommendations from the abstract on improving access to maternal health, a methodology could be developed as follows:

1. Study Design: Conduct a randomized controlled trial (RCT) in the Greater Accra region of Ghana, involving frontline providers of maternal and newborn health services. The study should include both intervention and control groups.

2. Intervention Development: Based on the recommendations from the abstract, develop a multi-faceted intervention that supports clinical decision making for frontline providers. This intervention should address the influences on care decision making, including tacit knowledge, protocols and guidelines, expert opinion, peer consultation, health system constraints, and barriers to referral.

3. Intervention Implementation: Implement the developed intervention in the intervention group. This may involve providing decision-making aids such as protocols and guidelines, facilitating expert opinion and peer consultation through various communication mediums, addressing health system constraints, and overcoming barriers to referral.

4. Control Group: The control group should receive standard care without the intervention. This will serve as a comparison group to assess the impact of the intervention.

5. Data Collection: Collect data on various outcomes related to access to maternal health, such as the number of maternal and neonatal deaths, quality of care provided, adherence to protocols and guidelines, satisfaction of frontline providers, and referral rates. This data can be collected through medical records, surveys, interviews, and observations.

6. Data Analysis: Analyze the collected data using appropriate statistical methods to compare the outcomes between the intervention and control groups. This analysis will help determine the impact of the intervention on improving access to maternal health.

7. Evaluation and Recommendations: Evaluate the results of the analysis and draw conclusions regarding the effectiveness of the intervention. Based on the findings, provide recommendations for scaling up and implementing the intervention in other regions or healthcare settings.

By following this methodology, researchers can assess the impact of the recommended intervention on improving access to maternal health and make informed decisions on its implementation and potential for scaling up.

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