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Patients appreciate the outstanding doctors and therapists at this facility, consistently describing them as kind, helpful, and insightful. The service quality is often highlighted, with many praising the welcoming staff from various departments. To further enhance patient satisfaction, a focus on staff training, particularly for some nursing and administrative personnel, could be beneficial to match the high standards set by their medical team.
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akeso defrauded us and could not care less. these are the most money hungry therapists i have ever come across. Dr Muthibi cleared out all our medical aid funds. he was supposed to put in a claim for PMB, which he said he did. we asked the medical aid and they said he did not but instead cleared out all our medical aid funds because he knew that if he had applied for PMB, he would not get the full amount for the sessions so he lied to us. he also claimed for 3 weeks from the medical aid after telling my sister that the medical aid only accepted 2 weeks, now she is suicidal and he does not care because he cleared out all the funds. he is a fraud and he is never available for his patients. we are investigating now with our medical aid and we will make sure that he does not get away with this
