A mixed-methods study of maternal health care utilisation in six referral hospitals in four sub-Saharan African countries before and during the COVID-19 pandemic

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Study Justification:
– The study aimed to assess the impact of the COVID-19 pandemic on maternal health service utilization in six referral hospitals in four sub-Saharan African countries.
– Referral hospitals are crucial for providing maternal health services, especially during crises like the pandemic.
– Understanding the effects of the pandemic on service utilization is important for developing strategies to mitigate the negative impact and ensure access to care for pregnant women.
Study Highlights:
– Three periods were identified: first wave, slow period, and second wave.
– Maternal health service utilization was lower during the pandemic compared to the pre-pandemic year in most hospitals.
– Fear of infection, lack of transportation, high transportation costs, and service closures were key reasons for lower utilization during the waves.
– Community perception that the pandemic was over and government communication appeared to stabilize utilization.
– Utilization varied across countries and periods, highlighting the need for tailored strategies.
Study Recommendations:
– Implement restrictions and service closures with consideration for alternative options for women to access and use services during crises.
– Communicate information on measures put in place for safe hospital use to women.
– Develop strategies to address fear of infection, improve transportation access, and reduce costs.
– Tailor interventions to specific country contexts and periods to ensure effective utilization of maternal health services.
Key Role Players:
– Researchers and research team
– Hospital administrators and staff
– Government health departments
– Non-governmental organizations (NGOs) working in maternal health
– Community leaders and organizations
– Women’s advocacy groups
Cost Items for Planning Recommendations:
– Communication and awareness campaigns
– Transportation support programs
– Training and capacity building for healthcare providers
– Infrastructure improvements for safe hospital use
– Research and data collection expenses
– Monitoring and evaluation activities
– Collaboration and coordination costs with stakeholders and partners

The strength of evidence for this abstract is 8 out of 10.
The evidence in the abstract is strong because it employs a mixed-methods design, combining quantitative data, qualitative data, and analysis of key events. The study collected data from multiple sources, including routine hospital data, interviews with healthcare personnel, and analysis of COVID-19 epidemiology. The findings were triangulated and analyzed in-depth. To improve the evidence, the abstract could provide more details on the sample size, data collection methods, and limitations of the study.

Introduction In sub-Saharan Africa, referral hospitals are important sources of key maternal health services, especially during a crisis such as the COVID-19 pandemic. This study prospectively assessed the effect of the COVID-19 pandemic on maternal health service utilisation in six large referral hospitals in Guinea, Nigeria, Tanzania and Uganda during the first year of the pandemic. Methods Mixed-methods design combining three data sources: (1) quantitative data based on routine antenatal, childbirth and postnatal care data collected March 2019-February 2021, (2) qualitative data from recurring rounds of semi-structured interviews conducted July 2020-February 2021 with 22 maternity skilled heath personnel exploring their perceptions of service utilisation and (3) timeline data of COVID-19 epidemiology, global, national and hospital-level events. Qualitative and quantitative data were analysed separately, framed based on the timeline analysis and triangulated when reporting. Results Three periods including a first wave, slow period and second wave were identified. Maternal health service utilisation was lower during the pandemic compared with the prepandemic year in all but one selected referral hospital. During the pandemic, service utilisation was particularly lower during the waves and higher or stable during the slow period. Fear of being infected in hospitals, lack of transportation, and even when available, high cost of transportation and service closures were key reasons affecting utilisation during the waves. However, community perception that the pandemic was over or insinuation by Government of the same appeared to stabilise use of referral hospitals for childbirth. Conclusion Utilisation of maternal health services across the continuum of care varied through the different periods and across countries. In crisis situations such as COVID-19, restrictions and service closures need to be implemented with consideration given to alternative options for women to access and use services. Information on measures put in place for safe hospital use should be communicated to women.

Using a mixed-methods study design, this study employed three data sources which includes (1) an analysis of the timeline of key events that occurred at global, national, subnational and intrafacility levels, (2) routine hospital data before and after the WHO declared the COVID-19 pandemic and (3) semi-structured key-informant interviews (KIIs). Based on guidelines for mixed-method study design by Creswell and Clark,18 all data were collected in parallel, analysed separately and triangulation of the findings at the synthesis stage allowed for an in-depth understanding of the situation in the six hospitals. The six hospitals were purposively selected, with emphasis placed on hospitals with large referral maternity wards in urban areas of different sub-Saharan African countries (two in East Africa, two in West Africa, including a francophone country) were selected. The participating hospitals were Hôpital National Ignace Deen/Ignace Deen National Hospital (HNID) and Hôpital Regional de Mamou/Mamou Regional Hospital (HRM) in Guinea, Lagos University Teaching Hospital (LUTH) in Nigeria, Muhimbili National Hospital (MNH) in Tanzania, Kawempe National Referral Hospital (KNRH) and Mulago Specialised Women’s and Neonatal Hospital (MSWNH) in Uganda; their profiles based on information collected from each hospital’s primary investigator (PI) are shown in table 1. Characteristics of the participating hospitals and maternity wards before the COVID-19 pandemic Initial data regarding key events were collected during the semi-structured KIIs conducted as part of this study. Insights from the interviews helped with establishing the time range of interest (1 January 2020 to 28 February 2021). Subsequently, a pro-forma tool was designed to capture events that could influence service provision and utilisation at the participating hospitals, and on national and global levels. At hospital-level, data collected included any periods of maternity services closure and significant modifications to service delivery that could alter utilisation. These data were completed by the country PIs and hospital co-PIs. National level events included periods of national lockdown(s), curfews and travel ban. These also included other key events that were aimed at or have an established potential to alter behaviour of maternity service users such as introducing subsidies for user fees, tax credits or cash schemes. These data were sourced from the Oxford COVID-19 Government Response Tracker, Blavatnik School of Government and University of Oxford.19 One-off events were distinguished from extended ones. National timelines were verified for accuracy and expanded with contextual detail by the country PIs and hospital co-PIs and through review of weblinks describing the national events. Numbers of cases and deaths due to COVID-19 at the national level were collected from ‘Our World in Data’ (https://ourworldindata.org/covid-deaths) and validated on the WHO COVID-19 dashboard (https://COVID-19.who.int/). Global events were sourced from the WHO’s COVID-19 response timeline (https://www.who.int/emergencies/diseases/novel-coronavirus-2019/interactive-timeline). Using epidemiological week cut-offs defined by Salyer et al,20 and information gathered by country PIs and hospital co-PIs, we divided the timeline for each country into three phases: first wave, slow period and second wave. This was based on weekly incidence of COVID-19 cases in the study countries. For Tanzania, which did not report epidemiological data after June 2020, we used periods observed in countries in proximity to it. National data on COVID-19 cases and deaths were entered into Microsoft Excel and presented as line charts; all events per country were mapped on a timeline visual. Monthly aggregated routine health statistics (from 1 January 2019 to 28 February 2021) were collected from each of the participating hospitals by clinical researchers in collaboration with hospital-based clinicians and data clerks between 1 June 2020 and 28 March 2021. We analysed three routine indicators which represent main aspects of maternal care utilisation: number of outpatient antenatal care (ANC) visits, number of births and number of outpatient postnatal care (PNC) visits. A detailed list of routine statistics indicators and their definitions is included in online supplemental material 1. The aggregate routine data used for calculation of these indicators were extracted from multiple sources within each hospital (eg, labour ward registers, medical records, health management information system, etc) and the number of sources ranged between two and four per hospital (online supplemental material 1). When multiple data sources for the same indicator were available, data were collected from all sources and validated against each other. In case of discrepancy, the researchers included the numbers from the most reliable source according to the hospital PIs and data clerks. bmjgh-2021-008064supp001.pdf Aggregated monthly data were inputted in a standardised Microsoft Excel sheet. In collaboration with the researchers from each country, data review and verification were conducted a minimum of two times for each hospital. This was done to allow for detection of missing values and outliers in each of the selected hospitals. We conducted descriptive analysis of each indicator for a period of 24 months, divided into two 12-month time periods representing a year before the pandemic was declared (from March 2019 to February 2020 labelled as pre-COVID-19) and a year afterwards (from March 2020 to February 2021 labelled as during COVID-19). Frequencies were displayed in line charts. Indicator values for the two time periods were compared, matched with other key events and triangulated against findings from semi-structured interviews. We conducted repeated semi-structured interviews with SHPs who were only included in the study if they principally worked in maternity. We adopted a purposive sampling of key informants to ensure maximum variation in the experiences of SHP of varying seniority levels (junior and senior staff) and cadres (medical doctors, midwives and nurses). Potential participants were first approached by the hospital PIs; if they agreed to be interviewed, they were compensated for their time and use of mobile data. Data were collected over one to four rounds of interviews conducted between July 2020 and February 2021. We interviewed two to six maternity SHP in each participating hospital per round. At LUTH (Nigeria) and MNH (Tanzania), we interviewed four respondents each. At KNRH (Uganda) and MSWNH (Uganda) we interviewed two people each. In HNID (Guinea) we interviewed six people and in HRM (Guinea), we interviewed four key informants. In total 22 SHPs were interviewed, and 50 interviews took place. We used a semi-structured interview guide to comprehensively capture information related to changes in the processes of care utilisation across all hospitals and time-points. The content of this guide was developed to record and understand perceptions of respondents on shifts in maternity case volumes, as well as any observations on influence of COVID-19 measures on service utilisation. Interviews lasting between 20 and 120 min were conducted by two researchers virtually using Zoom (Zoom Video Communications, San Jose, California, USA) for Nigeria, Tanzania and Uganda (LB), and face-to-face in Guinea (ND). All interviews were recorded and transcribed in the language of the interview (English or French), de-identified, and imported into the computer-assisted qualitative data analysis software Dedoose. Analysis was an iterative process which was done concurrently with data collection. This approach allowed the researchers to adapt the interview guide in the repeated interview rounds based on respondents’ answers to the previous rounds and to the country situation. Data analysis was conducted using the framework method.21 Following familiarisation with the data by re-listening to the recordings and reading the transcripts which was done by three researchers (ND, AS and LB), coding of the first six interviews was independently done, from which emerging codes were identified (inductive) keeping the structure of the interview guide in mind (deductive). A coding tree was subsequently developed and systematically applied to the interviews by one researcher and checked by another. The themes and examples emerging from the interviews were mapped on to a matrix by period (first wave, slow period and second wave).20 Emerging themes were further summarised to capture similarities and differences across the three periods and six hospitals, and to identify relationships between the main themes in the data. The triangulation and synthesis of data from the three data sources were conducted in an iterative, prospective and collaborative manner, first by sharing and discussing findings during 21 biweekly research team meetings between May 2020 and March 2021, and on completion of all data collection in April–July 2021. Time trends observed in the routine data indicators were compared against findings from the key event analysis and the qualitative data, including perceptions of SHPs on service utilisation, to identify and discuss intersections between all three data sources. We present the findings for each period using all three data sources. Patients and/or the public were not involved in the design, conduct, reporting, or dissemination of this research.

Based on the provided description, here are some potential recommendations for innovations to improve access to maternal health:

1. Telemedicine and virtual consultations: Implementing telemedicine services can allow pregnant women to receive prenatal care and consultations remotely, reducing the need for in-person visits and minimizing the risk of exposure to infectious diseases.

2. Mobile health (mHealth) applications: Develop and promote mobile applications that provide educational resources, appointment reminders, and personalized health information to pregnant women. These apps can also facilitate communication between healthcare providers and patients.

3. Community-based healthcare services: Establishing community-based healthcare centers or mobile clinics can bring maternal health services closer to women in remote or underserved areas. These centers can provide prenatal care, childbirth support, and postnatal care, making it easier for women to access essential services.

4. Transportation support: Addressing transportation barriers by providing subsidized transportation or partnering with ride-sharing services can help pregnant women reach healthcare facilities more easily, especially during emergencies or when public transportation is limited.

5. Financial incentives: Introduce financial incentives or subsidies to reduce the cost burden associated with maternal health services. This can encourage more women to seek care and reduce financial barriers that may prevent access to essential services.

6. Community awareness campaigns: Conduct community awareness campaigns to educate women and their families about the importance of maternal health services and the safety measures implemented in healthcare facilities during crises like the COVID-19 pandemic. This can help alleviate fears and misconceptions that may deter women from seeking care.

7. Strengthening health systems: Invest in strengthening healthcare systems, particularly in referral hospitals, by improving infrastructure, increasing the availability of skilled healthcare providers, and ensuring the availability of essential medical supplies and equipment.

8. Task-shifting and training: Explore opportunities for task-shifting, where lower-level healthcare providers are trained to perform certain tasks traditionally done by higher-level providers. This can help alleviate the shortage of skilled healthcare professionals and improve access to maternal health services.

9. Data-driven decision-making: Utilize data collected from routine health statistics and qualitative interviews to inform evidence-based decision-making and identify areas for improvement in maternal health service delivery. This can help identify gaps and implement targeted interventions to address specific challenges.

10. Collaboration and partnerships: Foster collaboration and partnerships between healthcare providers, government agencies, non-governmental organizations, and community-based organizations to collectively work towards improving access to maternal health services. This can leverage resources, expertise, and networks to implement innovative solutions and address systemic barriers.

These recommendations aim to address the challenges identified in the study and improve access to maternal health services, particularly during crises like the COVID-19 pandemic.
AI Innovations Description
The study described is a mixed-methods study that aimed to assess the effect of the COVID-19 pandemic on maternal health service utilization in six referral hospitals in Guinea, Nigeria, Tanzania, and Uganda. The study employed three data sources: (1) quantitative data based on routine antenatal, childbirth, and postnatal care data collected from March 2019 to February 2021, (2) qualitative data from semi-structured interviews conducted from July 2020 to February 2021 with 22 maternity skilled health personnel, and (3) timeline data of COVID-19 epidemiology, global, national, and hospital-level events.

The study identified three periods: a first wave, a slow period, and a second wave. Maternal health service utilization was lower during the pandemic compared to the pre-pandemic year in all but one selected referral hospital. Factors such as fear of being infected in hospitals, lack of transportation, high cost of transportation, and service closures affected utilization during the waves. However, community perception that the pandemic was over or insinuation by the government appeared to stabilize the use of referral hospitals for childbirth.

The study recommends that in crisis situations such as the COVID-19 pandemic, restrictions and service closures need to be implemented with consideration given to alternative options for women to access and use services. It also emphasizes the importance of communicating information on measures put in place for safe hospital use to women. By implementing these recommendations, access to maternal health can be improved, especially during times of crisis.
AI Innovations Methodology
Based on the provided description, here are some potential recommendations to improve access to maternal health:

1. Strengthen community-based healthcare: Implement community-based healthcare programs that provide maternal health services closer to women’s homes. This can include mobile clinics, community health workers, and telemedicine services to ensure that women have access to essential care even in remote areas.

2. Improve transportation infrastructure: Address transportation barriers by improving road networks, increasing the availability of ambulances, and providing transportation subsidies for pregnant women to access healthcare facilities.

3. Enhance health education and awareness: Develop comprehensive health education programs that focus on maternal health, including prenatal care, childbirth, and postnatal care. These programs should target both women and their families to increase awareness and encourage early utilization of maternal health services.

4. Strengthen healthcare facilities: Invest in upgrading and equipping healthcare facilities, particularly referral hospitals, to ensure they have the necessary resources and capacity to provide quality maternal health services. This can include training healthcare providers, improving infrastructure, and ensuring the availability of essential medical supplies and equipment.

To simulate the impact of these recommendations on improving access to maternal health, a methodology could include the following steps:

1. Define the indicators: Identify key indicators that measure access to maternal health, such as the number of antenatal care visits, the percentage of facility-based deliveries, and the maternal mortality rate.

2. Collect baseline data: Gather data on the current status of these indicators before implementing the recommendations. This can be done through surveys, interviews, or analysis of existing data sources.

3. Develop a simulation model: Create a simulation model that incorporates the recommended interventions and their potential impact on the identified indicators. This model should take into account factors such as population demographics, healthcare infrastructure, and geographical distribution.

4. Input data and run simulations: Input the baseline data into the simulation model and run multiple simulations to assess the potential impact of the recommendations. Vary the parameters, such as the coverage of community-based healthcare or the improvement in transportation infrastructure, to understand their influence on the indicators.

5. Analyze results: Analyze the simulation results to determine the potential impact of the recommendations on improving access to maternal health. Identify the most effective interventions and their expected outcomes.

6. Validate the model: Validate the simulation model by comparing the simulated results with real-world data, if available. This will help ensure the accuracy and reliability of the model.

7. Refine and iterate: Based on the simulation results and validation, refine the recommendations and the simulation model if necessary. Iterate the process to further optimize the interventions and their expected impact.

By following this methodology, policymakers and healthcare stakeholders can gain insights into the potential impact of different interventions on improving access to maternal health and make informed decisions on resource allocation and implementation strategies.

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